Cera Birmingham North
- Home care
- Dementia care
- Registered since 2015
- Boldmere, Birmingham, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2017.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
123 of 162
rated home care services in Birmingham are rated Good, like this one.
Cera Birmingham North: inspection record
Rated Good in July 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Jubilee Citizens UK Good, 0.1 miles away
- G Home Instead Senior Care Good, 0.2 miles away
- G Your Life (Sutton Coldfield) Good, 0.3 miles away
- G Limitless Home Care Good, 0.3 miles away
- G Cherish Home Care Limited Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 16 July 2021. Quoted under the Open Government Licence.
Homecare4u is a community based care provider that provides personal care to people living in their own homes. At the time of inspection 58 people were receiving a service and all were in receipt of the regulated activity of personal care.
What inspectors found
People's support needs were assessed regularly and planned to ensure they received the support they needed.
Read the rest of CQC's summary
Staff had received training in safeguarding and knew how to keep people safe. Staff had been recruited safely and were trained and supported to provide the best possible care for people. People told us their medication was administered safely.
The provider carried out audits of the service to improve the quality of the care. The provider's audits had identified where improvements needed to be made. The provider was in the process of implementing a new live system in order for them to act on any change or concerns promptly.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Stephanie Crockett
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 16 July 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Homecare4U LimitedBrand: Cera Care
- Ownership type
- Organisation
- Companies House number
- 07455354 (opens Companies House)
Homecare4U Limited runs 4 services in England, 2 of them in the West Midlands. 4 are rated Good or Outstanding.
Other services run by Homecare4U Limited
- G Cera Black Country and Worcester Good. Home care, Dudley
- G Cera Cheshire Good. Home care, Cheshire East, North West
- G Cera Stockport Good. Home care, Stockport, North West
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Cera Birmingham North provide nursing care?
- The Care Quality Commission's register does not list nursing care for Cera Birmingham North.
- When was Cera Birmingham North last inspected?
- The Care Quality Commission's latest rating for Cera Birmingham North was published on 16 July 2021.
- Who runs Cera Birmingham North?
- Cera Birmingham North is run by Homecare4U Limited. It runs 4 services in England, 2 of them in the West Midlands.
- What is Cera Birmingham North's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 July 2021.
Contact
- Phone
- 0121 820 8850
- Address
- Sovereign House, 22 Gate Lane, Sutton Coldfield, B73 5TT Map (opens Google Maps)
Compare nearby
- G Jubilee Citizens UK Good, 0.1 miles away
- G Home Instead Senior Care Good, 0.2 miles away
- G Your Life (Sutton Coldfield) Good, 0.3 miles away
- G Limitless Home Care Good, 0.3 miles away
- G Cherish Home Care Limited Good, 0.8 miles away