Quality Home Care
- Home care
- Dementia care
- Registered since 2016
- Grimsby, North East Lincolnshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
15 of 17
rated home care services in North East Lincolnshire are rated Good, like this one.
Quality Home Care: inspection record
Rated Good in March 2020, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Creative Support - North East Lincolnshire Services Good, 0.6 miles away
- G North East Lincolnshire Council Short Break Services ( Home and Community Support) Good, 0.7 miles away
- G Hales Group Limited - Grimsby Good, 0.7 miles away
- G Jessy Care Ltd Good, 0.9 miles away
- G Humbercare Ltd Grimsby Office Good, 1.1 miles away
About the service
From the Care Quality Commission's inspection report published 13 March 2020. Quoted under the Open Government Licence.
Quality Home Care is a domiciliary care service providing personal care to 27 younger adults and older people in their own houses and flats in the community. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were protected from harm and abuse by dedicated caring staff. Risk assessments were in place to mitigate risks and these were reviewed regularly. There was enough staff to support people and meet their needs. Recruitment processes had been improved but further improvements were required to ensure safe recruitment decisions were consistently recorded and all checks fully completed. We have made a recommendation about this.
Read the rest of CQC's summary
Staff had an induction into the service and received training, supervision and appraisals to enable them to deliver effective care. Staff had not always completed Mental Capacity Act 2005 (MCA) training, the registered manager had acted to address this.
The provider completed assessments before providing a service to identify people's needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Relatives told us they were very happy with the care their loved ones received. Staff knew people well, including their past history and family and friends important to them, which meant they could enjoy meaningful conversations.
People had personalised care plans that promoted independence. Staff identified and met people's information and communication needs. People and relatives knew how to make a complaint and felt confident they would be listened to.
Systems had been developed to review the quality of care provision. The registered manager understood the importance of gaining people's views about the quality of the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Aneta Dominik
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 13 March 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- MRDI Associates Limited
- Ownership type
- Organisation
- Companies House number
- 09877984 (opens Companies House)
Getting help from North East Lincolnshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North East Lincolnshire Council
- Ask for a care needs assessment
- Phone: 01472 256 256, 24 hours a day, 7 days a week
- Contact adult social care online
- Support for carers
- Paying for care: North East Lincolnshire Council
Checked on the council's website, November 2026.
Common questions
- Does Quality Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Quality Home Care.
- When was Quality Home Care last inspected?
- The Care Quality Commission's latest rating for Quality Home Care was published on 13 March 2020.
- Who runs Quality Home Care?
- Quality Home Care is run by MRDI Associates Limited.
- What is Quality Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 13 March 2020.
Contact
- Phone
- 01472 241198
- Address
- 320 Cromwell Road, Grimsby, DN31 2BN Map (opens Google Maps)
Compare nearby
- G Creative Support - North East Lincolnshire Services Good, 0.6 miles away
- G North East Lincolnshire Council Short Break Services ( Home and Community Support) Good, 0.7 miles away
- G Hales Group Limited - Grimsby Good, 0.7 miles away
- G Jessy Care Ltd Good, 0.9 miles away
- G Humbercare Ltd Grimsby Office Good, 1.1 miles away