Rated Care Homes

Dreisco Care Limited

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2017.

  • 3 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 71 of 89

    rated home care services in Leicester are rated Good, like this one.

Dreisco Care Limited: inspection record

Home care, Leicester

Rated Good in July 2023.

Dreisco Care Limited: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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About the service

From the Care Quality Commission's inspection report published 26 July 2023. Quoted under the Open Government Licence.

Dreisco Care Limited is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection the service was supporting 1 person.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

Quality monitoring records were not always sufficiently robust. We saw the registered manager had completed audits and action plans appropriately. However, whilst the provider was completing quality monitoring, the records lacked detailed information to demonstrate they had effective oversight of the service.

Read the rest of CQC's summary

The person using Dreisco Care Limited told us they felt safe and confident with the care and support they received from staff. The person was safeguarded from abuse and neglect by a staff team who were trained in safeguarding procedures.

Risk assessments had been completed to ensure the person was supported to remain safe. There was clear guidance for staff on how to manage the person's risks.

There was enough staffing to meet the person's needs. The person who used the service told us the staff who provided their care were consistent and knew them well.

Staff had been trained and assessed as competent to administer medicines.

Infection prevention and control (IPC) was well managed and staff were trained in safe IPC practices whilst providing care. Appropriate Personal Protective Equipment (PPE) was made available and worn by staff.

The care record we reviewed was person-centred and contained sufficient information about the person's preferences, specific routines, their life history and interests.

The provider had systems in place to encourage and respond to any complaints or compliments. The person who used the service told us they were aware of the complaints policy and would feel comfortable approaching the registered manager if they had a complaint.

The person who used the service told us they were involved in the planning of their care. The person and staff members were given opportunities to provide feedback on the service. The management team acted on the views of the person and staff members.

The provider and management team had good links with the local communities.

The person who used the service was supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Questions to ask the service

  1. The last rating is 3 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Ikram Zemouli
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 26 July 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
09915283 (opens Companies House)

Getting help from Leicester City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Dreisco Care Limited provide nursing care?
The Care Quality Commission's register does not list nursing care for Dreisco Care Limited.
When was Dreisco Care Limited last inspected?
The Care Quality Commission's latest rating for Dreisco Care Limited was published on 26 July 2023.
Who runs Dreisco Care Limited?
Dreisco Care Limited is run by Dreisco Care Limited.
What is Dreisco Care Limited's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 26 July 2023.