Pacific Care Services London
Home care, Barking and Dagenham
Good
Rated on
Rating from the Care Quality Commission.
Pacific Care Services London: inspection record
Rated Good in August 2022.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2017. Rated Good in 2017 and August 2022.
It has been rated Good at every inspection since 2017. The latest rating was published about 4 years ago.
How it compares locally
- One of 57 Good home care services in Barking and Dagenham, out of 67 with a rating.
About the service
From the Care Quality Commission's inspection report published 31 August 2022. Quoted under the Open Government Licence.
Pacific Care Services London is a domiciliary care agency providing the regulated activity of personal care. The service provides personal care to people in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of our inspection there was one person using the service.
What inspectors found
People expressed satisfaction with the service. This was summed up by one person who told us, "My main carer is one of the best carers I have ever had. They are a quick learner and really understanding."
Systems were in place to help safeguard people from abuse. Risk assessments were in place which set out the risks people faced and included information about how to mitigate those risks. There were enough staff to meet people's needs and robust staff recruitment practices were in place. Steps had been taken to help prevent the spread of infections. Systems were in place for investigating accidents and incidents.
Read the full summary
Quality assurance and monitoring systems were in place to help drive improvements at the service. There was an open and positive culture at the service, which meant people, relatives and staff could express their views. The provider worked with other agencies to develop best practice and share knowledge.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 80 Abbey Road, Barking, IG11 7BT |
|---|---|
| Neighbourhood | Barking, Barking and Dagenham |
| Phone | 020 8514 1319 |
| Website | www.pacificcareserviceslondon.co.uk |
| Registered manager | Grace Nwamadi |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 31 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Pacific Care Services (London) Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 07601201 (opens Companies House) |
Nearest alternatives
- G Oceanic Care Services Ltd Home care, less than 0.1 miles awayGood
- G Chinite Home Care Home care, 0.2 miles awayGood
- G Freivan Support Services Home care, 0.2 miles awayGood
- – Healthsupportcare Limited Home care, 0.2 miles awayNot yet rated
- G ICare Resource Limited Home care, 0.2 miles awayGood
Getting help from London Borough of Barking and Dagenham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barking and Dagenham
- Ask for a care needs assessment
- Phone: 020 8227 2915
- Support for carers
- Paying for care: London Borough of Barking and Dagenham
Checked on the council's website, November 2026.
Common questions
- Does Pacific Care Services London provide nursing care?
- The Care Quality Commission's register does not list nursing care for Pacific Care Services London.
- When was Pacific Care Services London last inspected?
- The Care Quality Commission's latest rating for Pacific Care Services London was published on 31 August 2022.
- Who runs Pacific Care Services London?
- Pacific Care Services London is run by Pacific Care Services (London) Limited.
- What is Pacific Care Services London's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 August 2022.