Ideal Complex Care
- Home care
- Dementia care
- Registered since 2026
- Three Bridges, West Sussex, South East
Not yet rated under the new provider, who registered with the CQC on 7 October 2026.
Rated Good in September 2022 under the previous provider, Ideal Complex Care Limited.
At a glance
1 earlier rating
Given under earlier providers. The current provider has not been rated yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
94%
of rated home care services in West Sussex are Good or Outstanding (87% across the South East, 88% across England).
Ideal Complex Care: inspection record
Not yet rated under the current provider. The squares show ratings given under earlier providers.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Alina Homecare Horley (Good, less than 0.1 miles away) and All Care (GB) Limited West Sussex North (Good, less than 0.1 miles away).
Nearest home care services:
- G Alina Homecare Horley Good, less than 0.1 miles away
- G All Care (GB) Limited West Sussex North Good, less than 0.1 miles away
- G Evergood Medicals Ltd Good, 0.1 miles away
- – Heart Bridge Care Services Ltd - West Sussex Not yet rated, 0.1 miles away
- – Optimumcare 4U Limited Not yet rated, 0.1 miles away
Questions to ask the service
- Ask what the new provider has changed since taking over.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Joanne Sellars-Waymark
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- All Care (GB) LimitedBrand: Clece Care Services
- Ownership type
- Organisation
- Companies House number
- 05100341 (opens Companies House)
- Previous provider
-
- Ideal Complex Care Limitedregistered
All Care (GB) Limited runs 9 services, all in the South East. 6 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by All Care (GB) Limited
- G All Care (GB) Limited Mid Hants Good. Home care, Hampshire
- G All Care (GB) Limited West Sussex North Good. Home care, West Sussex
- G All Care (GB) Ltd - Southampton Branch Good. Home care, Hampshire
- G All Care (UK) Limited Isle of Wight Good. Home care, Isle of Wight
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Ideal Complex Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ideal Complex Care.
- When was Ideal Complex Care last inspected?
- The Care Quality Commission's latest rating for Ideal Complex Care was published on 23 September 2022.
- Who runs Ideal Complex Care?
- Ideal Complex Care is run by All Care (GB) Limited. It runs 9 services, all in the South East.
- What is Ideal Complex Care's CQC rating?
- Not yet rated under the new provider, who registered with the CQC on 7 October 2026.
Contact
- Phone
- 01273 500774
- Address
- 1 Magellan Terrace, Gatwick Road, Crawley, RH10 9PJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Alina Homecare Horley (Good, less than 0.1 miles away) and All Care (GB) Limited West Sussex North (Good, less than 0.1 miles away).
Nearest home care services:
- G Alina Homecare Horley Good, less than 0.1 miles away
- G All Care (GB) Limited West Sussex North Good, less than 0.1 miles away
- G Evergood Medicals Ltd Good, 0.1 miles away
- – Heart Bridge Care Services Ltd - West Sussex Not yet rated, 0.1 miles away
- – Optimumcare 4U Limited Not yet rated, 0.1 miles away