Helping Hands Team
- Home care
- Dementia care
- Registered since 2016
- Nottinghamshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 114
rated home care services in Nottinghamshire are rated Good, like this one.
Helping Hands Team: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Bhandal Homecare Requires improvement, 0.2 miles away
- G Start Service - Newark and Bassetlaw Locality Good, 0.2 miles away
- – Broadleaves Not yet rated, 0.7 miles away
- G Fosse Healthcare - Armstrong Gardens Good, 4.6 miles away
- – Care Pilot Limited No overall rating, 6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 6 February 2020. Quoted under the Open Government Licence.
People and their relatives told us they or their relative felt safe when receiving care and support. Staff were aware of measures to take to prevent and control the spread of infection. There was a procedure to record and monitor any accidents/incidents which may occur, none had occurred in the last twelve months.
Read the rest of CQC's summary
People were supported by a small group of staff who knew them well, and so allowing relationships to develop. The person gave positive feedback about the caring staff team.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff were trained to support people with their individual needs.
People knew about the complaints process and knew the process to follow if they had concerns.
People were treated with kindness, respect and staff involved them in decisions about their care.
The service was well-led. The provider had ensured that safe recruitment, governance and quality assurance procedures had been fully established. The provider continued to develop the agency and planned changes well in advance.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 6 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Tammy Ann Bunyan
- Ownership type
- Individual
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Helping Hands Team provide nursing care?
- The Care Quality Commission's register does not list nursing care for Helping Hands Team.
- When was Helping Hands Team last inspected?
- The Care Quality Commission's latest rating for Helping Hands Team was published on 6 February 2020.
- Who runs Helping Hands Team?
- Helping Hands Team is run by Mrs Tammy Ann Bunyan.
- What is Helping Hands Team's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 February 2020.
Contact
- Phone
- 01777 573007
- Address
- Unit 3, Forest Court, Forest Road, New Ollerton, Newark, NG22 9PL Map (opens Google Maps)
Compare nearby
- RI Bhandal Homecare Requires improvement, 0.2 miles away
- G Start Service - Newark and Bassetlaw Locality Good, 0.2 miles away
- – Broadleaves Not yet rated, 0.7 miles away
- G Fosse Healthcare - Armstrong Gardens Good, 4.6 miles away
- – Care Pilot Limited No overall rating, 6 miles away