ELR Homecare Ltd
- Home care
- Dementia care
- Registered since 2016
- Halesowen, Dudley, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
25 of 34
rated home care services in Dudley are rated Good, like this one.
ELR Homecare Ltd: inspection record
Rated Good in August 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Independence at home Limited Requires improvement, 0.7 miles away
- – Philphos Healthcare Not yet rated, 0.8 miles away
- – Graham House Not yet rated, 0.9 miles away
- G P&T Cares 4 U Ltd Good, 0.9 miles away
- – Monarch Home Care Services No overall rating, 1 mile away
About the service
From the Care Quality Commission's inspection report published 27 August 2022. Quoted under the Open Government Licence.
ELR Homecare Ltd is a domiciliary care service providing care and support to people in their own homes. At the time of the inspection 51 people were using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interest; the policies and systems in the service supported this practice.
Read the rest of CQC's summary
There were enough staff to meet people's needs and the correct recruitment procedures were followed to ensure staff were suitable to work with people in their own homes.
People's medicines were administered and managed safely by trained and competent staff, and people received them as prescribed. Lessons were learnt, and the service had improved when things went wrong.
The provider assessed people's needs and worked in line with current good practice. Staff were trained and supported to ensure they delivered effective care and support to people. People receive consistent and timely care which met their needs and circumstances.
Please see the full report which is on the CQC website at www.cqc.org.uk
Rating at the last inspection The last rating for this service was inadequate (report published 9 December 2021) and it was placed in special measures. At this inspection we found the provider had made improvements. As the service is no longer rated as inadequate in any of the five key questions, it is no longer in special measures.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Emma Roberts Maddocks
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 27 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- ELR Homecare Ltd
- Ownership type
- Organisation
- Companies House number
- 9683940 (opens Companies House)
Getting help from Dudley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dudley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0300 555 0055, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Dudley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does ELR Homecare Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for ELR Homecare Ltd.
- When was ELR Homecare Ltd last inspected?
- The Care Quality Commission's latest rating for ELR Homecare Ltd was published on 27 August 2022.
- Who runs ELR Homecare Ltd?
- ELR Homecare Ltd is run by ELR Homecare Ltd.
- What is ELR Homecare Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 August 2022.
Contact
- Phone
- 07718 944238
- Address
- Varol House, 18 Shelah Road, Halesowen, B63 3PG Map (opens Google Maps)
Compare nearby
- RI Independence at home Limited Requires improvement, 0.7 miles away
- – Philphos Healthcare Not yet rated, 0.8 miles away
- – Graham House Not yet rated, 0.9 miles away
- G P&T Cares 4 U Ltd Good, 0.9 miles away
- – Monarch Home Care Services No overall rating, 1 mile away