Striving For Independence Care Solutions

People were supported to use and access their environment safely. There was an up to date infection control policy in place and there were standard operating procedures that were regularly updated in line with changes in government policy. The service had identified people at particular risk of infection and were supported to minimise close physical contact by way of social distancing or isolation when needed. Staff were provided with appropriate PPE, which met recommended national guidance to carry out their role safely.

There were arrangements to manage infection risks. Staff and people receiving care had received all doses of the vaccine. Regular testing was also carried out for people, visitors and visiting professionals in order to identify any positive cases as early as possible so that people could self-isolate to reduce the spread of infection.

PPE was used in accordance with current government guidelines. There were designated areas for donning and doffing PPE. Signage on donning and doffing and handwashing was visible in all designated areas. The service had ensured there were sufficient supplies of PPE. During the COVID-19 pandemic, the service was able to reliably get hold of enough of the right PPE to meet people's needs. Disposal of used PPE followed local protocols. This helped to assure the provider that people were protected and safe.

During the pandemic the provider promptly communicated with staff, people and relatives. This and regular communication with the host local authority, public health teams, community healthcare professionals and managers from other care homes helped to ensure the home carried out good IPC practice that kept people safe.

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