Black Country Management Limited trading as Bluebird Care Walsall
- Home care
- Dementia care
- Registered since 2016
- Central Walsall, Walsall, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
7 months
since the latest rating was published.
30 of 39
rated home care services in Walsall are rated Good, like this one.
Black Country Management Limited trading as Bluebird Care Walsall: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Helping Hands Walsall Not yet rated, 0.6 miles away
- G Care 2 U Limited Good, 0.6 miles away
- – My Pillar Limited No overall rating, 0.6 miles away
- RI Amplelime Healthcare Limited Requires improvement, 0.7 miles away
- G Care XY Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 March 2026 (assessment visit 18 November 2025). Quoted under the Open Government Licence.
Date of Assessment: 30 November 2025 to 23 December 2025. This assessment was completed to check the quality of the service people receive from The Black Country Management Company. The domiciliary care service provides support to older people, younger adults, people with a learning disability and those living with a sensory impairment physical disability and dementia. At the time of our assessment there were 29 people in receipt of a regulated activity. We assessed the service against ‘Right support, right care, right culture’. This guidance supported judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice, independence and access to local communities that most people take for granted.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People had their needs assessed and plans were in place to manage risks to their safety. Where incidents occurred, these were reported to the appropriate body for investigation. Medicines were administered safely. Staff supported people safely, managing risks in their environment and following infection prevention control procedures. Staff were recruited safely and had an induction and training for their role. People were supported to maintain their independence and staff worked with other agencies where needed to ensure people had effective support to maintain their health and wellbeing. People could make choices about their care and support and received person-centred care which met their needs and preferences. People were supported to make decisions for themselves, and staff understood the mental capacity act and how to apply this. The registered manager had systems in place to support staff and monitor peoples care delivery. The provider worked with other agencies to provide support to people and used feedback from people and their relatives to make improvements to the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Victoria Smith
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 October 2018. Latest assessment published 6 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Black Country Management Limited
- Ownership type
- Organisation
- Companies House number
- 10041024 (opens Companies House)
Getting help from Walsall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Walsall Council
- Ask for a care needs assessment
- Phone: 0300 555 2922
- Support for carers
- Paying for care: Walsall Council
Checked on the council's website, November 2026.
Common questions
- Does Black Country Management Limited trading as Bluebird Care Walsall provide nursing care?
- The Care Quality Commission's register does not list nursing care for Black Country Management Limited trading as Bluebird Care Walsall.
- When was Black Country Management Limited trading as Bluebird Care Walsall last inspected?
- The Care Quality Commission's latest rating for Black Country Management Limited trading as Bluebird Care Walsall was published on 6 March 2026.
- Who runs Black Country Management Limited trading as Bluebird Care Walsall?
- Black Country Management Limited trading as Bluebird Care Walsall is run by Black Country Management Limited.
- What is Black Country Management Limited trading as Bluebird Care Walsall's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 March 2026.
Contact
- Phone
- 01922 622722
- Address
- 28 Willows Road, Walsall, WS1 2DR Map (opens Google Maps)
Compare nearby
- – Helping Hands Walsall Not yet rated, 0.6 miles away
- G Care 2 U Limited Good, 0.6 miles away
- – My Pillar Limited No overall rating, 0.6 miles away
- RI Amplelime Healthcare Limited Requires improvement, 0.7 miles away
- G Care XY Good, 0.7 miles away