Roses Care Services
- Home care
- Dementia care
- Registered since 2011
- Oxfordshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
8 years
since the latest rating was published. A rating this old may not show how the service is today.
84 of 106
rated home care services in Oxfordshire are rated Good, like this one.
Roses Care Services: inspection record
Rated Good in January 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Siete Care Services Good, 1.5 miles away
- G Prestige Nursing Banbury Good, 1.6 miles away
- RI Prime Social Care Services Ltd Requires improvement, 1.6 miles away
- G The Care Workshop Limited Good, 1.6 miles away
- G Day and Nightcare Assistance Good, 1.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 22 January 2019. Quoted under the Open Government Licence.
Roses Care Services is a domiciliary care agency. It provides personal care to people living in their own homes in Banbury and the surrounding areas. Not everyone using Roses Care Services receives regulated activity of personal care. CQC only inspects the service being received by people provided with 'personal care'. However, we also take into account any wider social care provided. On the day of the inspection the service was supporting 38 people.
Read the rest of CQC's summary
There was registered manager in place. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
At the last inspection, the service was rated Good.
At this inspection we found the service remained Good overall. We however found and the provider's quality assurance systems needed improving.
People told us they felt safe receiving care from the staff. Staff had received training in safeguarding adults and understood their responsibilities to identify and report any concerns. Risks to people's well-being and their environment were assessed and recorded. There were sufficient staff deployed to keep people safe and people were supported by consistent staff. Where people needed support with taking their medicines, they were supported to receive these as prescribed.
People continued to receive support from suitably trained staff who had the skills and knowledge to carry out their roles effectively. People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the procedures in the service supported this practice. People were supported to maintain good health and to meet their nutritional needs.
The service continued to be compassionate and people benefited from meaningful, caring relationships with staff. People were treated with dignity and respect. People were supported to remain independent as much as possible.
The service remained responsive. People were supported by staff that knew people's needs. The team ensured people's changing needs were considered. People knew how to complain and were confident any issues would be dealt with promptly.
People knew who the registered manager was and told us they felt the service was run well. We however found the provider's quality assurance systems were not fully effective and needed improving. The provider sourced an external consultancy and was in a process of implementing improved systems. The provider sought people's views and opinions and acted upon them. The team promoted a positive, transparent and
open culture and staff told us they felt valued.
The five questions we ask about services and what we found
Questions to ask the service
- Well-led was rated Requires improvement on 22 January 2019. Ask about changes in management and what has changed since the report.
- The last rating is 8 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Marlene Lines
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 22 January 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- AVR (Oxon) Limited
- Ownership type
- Organisation
- Companies House number
- 07039494 (opens Companies House)
Getting help from Oxfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Oxfordshire County Council
- Ask for a care needs assessment
- Phone: 01865 519800, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Oxfordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Roses Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Roses Care Services.
- When was Roses Care Services last inspected?
- The Care Quality Commission's latest rating for Roses Care Services was published on 22 January 2019.
- Who runs Roses Care Services?
- Roses Care Services is run by AVR (Oxon) Limited.
- What is Roses Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 January 2019.
Contact
- Phone
- 01295 810711
- Address
- 50 Park End, Bodicote, Banbury, OX15 4DH Map (opens Google Maps)
Compare nearby
- G Siete Care Services Good, 1.5 miles away
- G Prestige Nursing Banbury Good, 1.6 miles away
- RI Prime Social Care Services Ltd Requires improvement, 1.6 miles away
- G The Care Workshop Limited Good, 1.6 miles away
- G Day and Nightcare Assistance Good, 1.6 miles away