Royal Mencap Society - Essex Domiciliary Care
- Home care
- Registered since 2011
- Witham, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2016.
This month
The latest rating was published.
258 of 298
rated home care services in Essex are rated Good, like this one.
Royal Mencap Society - Essex Domiciliary Care: inspection record
Rated Good in April 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St Georges Ltd Good, 0.3 miles away
- G A PL+US Caring Service Good, 0.5 miles away
- – QV Care Services Ltd - Main Office Not yet rated, 0.5 miles away
- G Radis Community Care (Helen Court) Good, 0.6 miles away
- – Rose Belle No overall rating, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 November 2026 (assessment visit 3 September 2026). Quoted under the Open Government Licence.
Date of assessment: 24 September – 26 October 2026, with on-site visits taking place on 29 September 2026, 13 October 2026 and 20 October 2026.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Royal Mencap Society – Essex Domiciliary Care provides personal care and support to people with a learning disability and autistic people living in individual and shared supported living accommodation. This was a fully comprehensive assessment, and we looked at all 5 key questions.
We have assessed the service against ‘right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. People were supported by staff who knew them well and were treated with kindness and compassion.
The provider had robust governance systems in place. The provider carried out regular audits to help maintain safety and drive improvement. Care plans and risk assessments were reviewed and updated regularly. Equipment was serviced regularly and environmental checks were completed to ensure the safety of the service. People received their medications as prescribed.
Staff understood their roles and responsibilities. Staff were knowledgeable about what concerns they would need to report and to whom. Staff had received appropriate training and had regular supervisions.
The provider supported staff wellbeing and staff told us they were happy at Royal Mencap Society – Essex Domiciliary Care.
There was a registered manager in place and staff told us they felt supported and able to raise any concerns with the management team.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Bethany Howe
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 30 April 2021. Latest assessment published 5 November 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Royal Mencap SocietyBrand: Royal Mencap Society
- Ownership type
- Organisation
- Companies House number
- 00550457 (opens Companies House)
- Charity number
- 222377
Royal Mencap Society runs 61 services in England, 16 of them in the East of England. 51 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 7 have no rating yet.
Other services run by Royal Mencap Society
- O East Fields Outstanding. Care home, Derbyshire, East Midlands
- O Mencap - Portland Services Outstanding. Home care, Nottingham, East Midlands
- O Royal Mencap Society - Lincolnshire Domiciliary Care Agency Outstanding. Home care, Lincolnshire, East Midlands
- G 92 North Street Good. Care home, Staffordshire, West Midlands
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Royal Mencap Society - Essex Domiciliary Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Royal Mencap Society - Essex Domiciliary Care.
- When was Royal Mencap Society - Essex Domiciliary Care last inspected?
- The Care Quality Commission's latest rating for Royal Mencap Society - Essex Domiciliary Care was published on 5 November 2026.
- Who runs Royal Mencap Society - Essex Domiciliary Care?
- Royal Mencap Society - Essex Domiciliary Care is run by Royal Mencap Society. It runs 61 services in England, 16 of them in the East of England.
- What is Royal Mencap Society - Essex Domiciliary Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 April 2021.
Contact
- Phone
- 01376 518328
- Address
- Avenue Road, Witham, CM8 2DT Map (opens Google Maps)
Compare nearby
- G St Georges Ltd Good, 0.3 miles away
- G A PL+US Caring Service Good, 0.5 miles away
- – QV Care Services Ltd - Main Office Not yet rated, 0.5 miles away
- G Radis Community Care (Helen Court) Good, 0.6 miles away
- – Rose Belle No overall rating, 0.7 miles away