Abbey Care Solutions Ltd
- Home care
- Dementia care
- Registered since 2011
- Waltham Abbey, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2015.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
258 of 298
rated home care services in Essex are rated Good, like this one.
Abbey Care Solutions Ltd: inspection record
Rated Good in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G BlowingPoint Care Good, 0.3 miles away
- G Blue River Home Care Waltham Abbey Good, 0.3 miles away
- G Goldleaf Homecare Good, 0.3 miles away
- G Helping Hands Enfield Good, 0.3 miles away
- – Mel Healthcare Limited Not yet rated, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 19 April 2023. Quoted under the Open Government Licence.
Abbey Care Solutions ltd is a domiciliary care agency. The service provides support to older people living in their own homes. At the time of our inspection 59 people were using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People had risk assessments completed and then used to develop care plans which guided staff on how to care for people safely. Medicines were managed safely. We received mixed feedback in relation to timings of care calls which the registered manager followed up immediately. Staff were recruited safely, and pre- employments checks were carried out to ensure suitable staff were employed. People told us they felt safe.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The management team regularly reviewed the quality of support provided to people, involving the person, their families, and other professionals as appropriate. The registered manager was in the process of introducing a different system to enable them to monitor timings of calls more effectively.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Carla Fitzsimmons
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 19 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Abbey Care Solutions Limited
- Ownership type
- Organisation
- Companies House number
- 07565683 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Abbey Care Solutions Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Abbey Care Solutions Ltd.
- When was Abbey Care Solutions Ltd last inspected?
- The Care Quality Commission's latest rating for Abbey Care Solutions Ltd was published on 19 April 2023.
- Who runs Abbey Care Solutions Ltd?
- Abbey Care Solutions Ltd is run by Abbey Care Solutions Limited.
- What is Abbey Care Solutions Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 April 2023.
Contact
- Phone
- 01992 713011
- Address
- Thrift Cottage, Sewardstone Road, Waltham Abbey, EN9 1NP Map (opens Google Maps)
Compare nearby
- G BlowingPoint Care Good, 0.3 miles away
- G Blue River Home Care Waltham Abbey Good, 0.3 miles away
- G Goldleaf Homecare Good, 0.3 miles away
- G Helping Hands Enfield Good, 0.3 miles away
- – Mel Healthcare Limited Not yet rated, 0.3 miles away