Crossroads Care Kent
- Home care
- Dementia care
- Registered since 2011
- Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
165 of 212
rated home care services in Kent are rated Good, like this one.
Crossroads Care Kent: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Care Sante Kent Good, 0.2 miles away
- G Home Service Complete Care LLP Good, 0.6 miles away
- RI Care at Home Services (South East) Limited – Canterbury, Herne Bay and Whitstable Requires improvement, 0.8 miles away
- G Your Care Good, 0.9 miles away
- G Respect 4Care Ltd Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 29 February 2020. Quoted under the Open Government Licence.
Crossroads Care Kent is a charity organisation providing home and emergency respite care services for carers in Kent. They support family carers to have a break from caring for their loved ones. When needed, staff provided personal care for people in their own homes. The staff supported younger and older people with a wide range of different needs and conditions. The service also supported people at the end of their lives and in times of crisis. At the time of our inspection there were 32 people receiving personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Emily Mcgowan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 29 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Crossroads Care KentBrand: Crossroads Together from Carers Trust 4all
- Ownership type
- Organisation
- Companies House number
- 03694575 (opens Companies House)
- Charity number
- 1073896
Crossroads Care Kent runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by Crossroads Care Kent
- G Crossroads Care Kent Good. Home care, Kent
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Crossroads Care Kent provide nursing care?
- The Care Quality Commission's register does not list nursing care for Crossroads Care Kent.
- When was Crossroads Care Kent last inspected?
- The Care Quality Commission's latest rating for Crossroads Care Kent was published on 29 February 2020.
- Who runs Crossroads Care Kent?
- Crossroads Care Kent is run by Crossroads Care Kent. It runs 2 services, all in the South East.
- What is Crossroads Care Kent's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 February 2020.
Contact
- Phone
- 0845 095 6700
- Address
- 16 Reculver Road, Herne Bay, CT6 6LE Map (opens Google Maps)
Compare nearby
- G Care Sante Kent Good, 0.2 miles away
- G Home Service Complete Care LLP Good, 0.6 miles away
- RI Care at Home Services (South East) Limited – Canterbury, Herne Bay and Whitstable Requires improvement, 0.8 miles away
- G Your Care Good, 0.9 miles away
- G Respect 4Care Ltd Good, 1 mile away