Care4u2day Limited
- Home care
- Dementia care
- Registered since 2017
- Hemel Hempstead, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Care4u2day Limited: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Alina Homecare St Albans & Hemel Hempstead Good, 0.4 miles away
- – Caremark Dacorum Not yet rated, 0.4 miles away
- G Compassionate Herts Ltd Good, 0.4 miles away
- G Doves Care Agency Ltd Good, 0.4 miles away
- G Empathy Care24 - Hertfordshire Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 21 February 2020. Quoted under the Open Government Licence.
Care4u2day Limited is a domiciliary care agency providing personal care. At the time of the inspection they were supporting 24 people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People consistently told us they were safe and trusted their care staff. Staff had a good understanding of what to do to help make sure people were protected from harm and knew how to raise an alert or any concerns they may have had. Risks to people's health and welfare were identified and actions taken to mitigate the risk. People received their prescribed medicines safely, from staff who had completed the required training and had their competency to do so assessed. Suitable numbers of appropriately recruited staff were available to meet people's needs. Staff adhered to the provider's infection control policy and used the appropriate equipment and clothing, when required. The agency reported, investigated and recorded accidents and incidents and safeguarding concerns.
Read the rest of CQC's summary
Staff were trained, supervised, and appraised. People and their relatives praised staff's knowledge and felt they had the necessary skills to meet people's needs. Staff promoted people's health by supporting people to access health care services when required. They supported people with eating and drinking where this was identified as a need in their care plan. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us they were consistently treated with kindness and respect. People were supported to express their views about their care and their wishes were respected. Staff acknowledged and respected people's privacy, dignity and confidentiality. All staff we spoke with demonstrated kindness and spoke respectfully about the people they supported.
People had their needs assessed, reviewed and received personalised care that was responsive to their needs and preferences. People were given enough information to make their own decisions and were given choices and support to follow their routines. Staff enabled people to raise concerns and complaints, which were used to improve people's experience of the care they received.
The service had an open, honest and positive culture with transparent management and leadership. There were quality assurance systems in place to help monitor the quality of the service and identify any areas which might require improvement. There was a clear focus on continually seeking to improve the service people received and maintaining high standards of care. Staff told us they enjoyed working at the service
and that they were well supported by the management team.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Paula Hayes
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 21 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care4u2day Limited
- Ownership type
- Organisation
- Companies House number
- 07933211 (opens Companies House)
Care4u2day Limited runs 2 services, all in the East of England. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Care4u2day Limited
- – Care4u2day Limited Leighton Buzzard Not yet rated. Home care, Central Bedfordshire
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Care4u2day Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care4u2day Limited.
- When was Care4u2day Limited last inspected?
- The Care Quality Commission's latest rating for Care4u2day Limited was published on 21 February 2020.
- Who runs Care4u2day Limited?
- Care4u2day Limited is run by Care4u2day Limited. It runs 2 services, all in the East of England.
- What is Care4u2day Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 February 2020.
Contact
- Phone
- 01442 213379
- Address
- 12A Eastman Way, Hemel Hempstead Industrial Estate, Hemel Hempstead, HP2 7DU Map (opens Google Maps)
Compare nearby
- G Alina Homecare St Albans & Hemel Hempstead Good, 0.4 miles away
- – Caremark Dacorum Not yet rated, 0.4 miles away
- G Compassionate Herts Ltd Good, 0.4 miles away
- G Doves Care Agency Ltd Good, 0.4 miles away
- G Empathy Care24 - Hertfordshire Good, 0.4 miles away