Wyndsor Home Care Ltd
- Home care
- Dementia care
- Registered since 2012
- Warndon, Worcestershire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
3 years
since the latest rating was published.
70 of 83
rated home care services in Worcestershire are rated Good, like this one.
Wyndsor Home Care Ltd: inspection record
Rated Good in December 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Radis Community Care (Meadow Court) Good, 0.4 miles away
- G Staffing Plus Ltd Good, 0.4 miles away
- – Glarm Health Care Services Limited Not yet rated, 0.8 miles away
- G The Broad Group Ltd Good, 0.9 miles away
- G TruCARE UK Ltd Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 5 December 2023. Quoted under the Open Government Licence.
Wyndsor Care is a domiciliary care agency registered to provide personal care to people living in their own homes. Not everyone who used the service received personal care.
Read the rest of CQC's summary
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection, the service supported 9 people.
What inspectors found
Risks to people's safety and well-being were assessed, mitigated, and managed. Staff had completed training to enable the safe administration of medicines. The provider's recruitment policy was followed, and recruitment practices were safe. The manager had safeguarding systems in place, and staff were well- informed of what to do if they had any concerns. Care plans and risk assessments provided information for staff to enable them to keep people safe.
Read the rest of CQC's summary
Staff were knowledgeable about infection prevention and control (IPC) and the use of personal protective equipment. People using the service told us the team always wore gloves and aprons where needed.
People and their relatives were supported to be involved in assessing their care needs and their preferences for the service provided to them. Staff received induction training, so they had the relevant knowledge and skills. Staff supported people to prepare meals and to eat and drink. People received support in keeping with the principles of the Mental Capacity Act 2005 (MCA).
People told us their privacy and dignity was always respected, and they felt they could express their views. The registered manager had oversight of the service because they worked closely with staff.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jayne Smith
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 5 December 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Wyndsor Home Care Ltd
- Ownership type
- Organisation
- Companies House number
- 07907923 (opens Companies House)
Getting help from Worcestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Worcestershire County Council
- Ask for a care needs assessment
- Phone: 01905 768053, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Worcestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Wyndsor Home Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wyndsor Home Care Ltd.
- When was Wyndsor Home Care Ltd last inspected?
- The Care Quality Commission's latest rating for Wyndsor Home Care Ltd was published on 5 December 2023.
- Who runs Wyndsor Home Care Ltd?
- Wyndsor Home Care Ltd is run by Wyndsor Home Care Ltd.
- What is Wyndsor Home Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 December 2023.
Contact
- Phone
- 01905 613725
- Address
- 21 Otley Close, Heron Grange, Worcester, WR4 0BJ Map (opens Google Maps)
Compare nearby
- G Radis Community Care (Meadow Court) Good, 0.4 miles away
- G Staffing Plus Ltd Good, 0.4 miles away
- – Glarm Health Care Services Limited Not yet rated, 0.8 miles away
- G The Broad Group Ltd Good, 0.9 miles away
- G TruCARE UK Ltd Good, 1 mile away