Team A5 Head Office
Home care, Croydon
Requires improvement
Rated on
Rating from the Care Quality Commission.
Team A5 Head Office: inspection record
Rated Requires improvement in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Requires improvement in August 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 13 Requires improvement home care services in Croydon, out of 88 with a rating.
About the service
From the Care Quality Commission's inspection report published 12 August 2022. Quoted under the Open Government Licence.
Team A5 Head Office is a domiciliary care agency providing personal care to people in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. The provider also supplied staff to care homes and hospitals. We did not review the care they received as it is outside our regulatory remit. At the time of this inspection the service was supporting one person whom was autistic.
Questions to ask the service
- Safe was rated Requires improvement on 12 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 12 August 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Contact and registration details
| Address | First Floor, 792-794 London Road, Thornton Heath, CR7 6JB |
|---|---|
| Neighbourhood | Thornton Heath, Croydon |
| Phone | 07398 303939 |
| Website | www.teama5.co.uk |
| Registered manager | Ifeoma Agwuncha |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 12 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Team A5 Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 09364084 (opens Companies House) |
Nearest alternatives
- G Mercury Care Services Ltd Home care, 0.1 miles awayGood
- RI Grove Care Agency Limited Home care, 0.3 miles awayRequires improvement
- G LIM Independent Living and Community Care Services Limited Home care, 0.4 miles awayGood
- RI Care Organiser Home care, 0.5 miles awayRequires improvement
- G Care World Agency Ltd Home care, 0.7 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Team A5 Head Office provide nursing care?
- The Care Quality Commission's register does not list nursing care for Team A5 Head Office.
- When was Team A5 Head Office last inspected?
- The Care Quality Commission's latest rating for Team A5 Head Office was published on 12 August 2022.
- Who runs Team A5 Head Office?
- Team A5 Head Office is run by Team A5 Limited.
- What is Team A5 Head Office's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 12 August 2022.