Kings Hill
- Home care
- Dementia care
- Registered since 2017
- Walderslade, Medway, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Requires improvement.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
15 of 42
rated home care services in Medway are rated Requires improvement, like this one.
Kings Hill: inspection record
Rated Requires improvement in March 2022, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Intrinsic Care (Good, 0.8 miles away) and Connect and Care (Good, 1.2 miles away).
Nearest home care services:
- – Magnus Healthcare Not yet rated, 0.8 miles away
- G Intrinsic Care Good, 0.8 miles away
- – Here-To-Serve HTS Care Ltd Not yet rated, 1.1 miles away
- G Connect and Care Good, 1.2 miles away
- RI First Class Healthcare Ltd Requires improvement, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 16 March 2022. Quoted under the Open Government Licence.
Kings Hill is a domiciliary care service providing personal care to people in their own homes. It is registered to provide care for babies, children, younger adults, older people, people living with dementia, a learning disability or autistic spectrum, a mental health problem, substance misuse, eating disorder or physical or sensory disability. At the time of the inspection, there was just one person receiving personal care.
Read the rest of CQC's summary
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
Questions to ask the service
- Safe was rated Requires improvement on 16 March 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 16 March 2022. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 16 March 2022. Ask to see how care plans are kept up to date, how complaints are handled.
- Well-led was rated Requires improvement on 16 March 2022. Ask about changes in management and what has changed since the report.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 16 March 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- CRW Consultancy Ltd
- Ownership type
- Organisation
- Companies House number
- 09605860 (opens Companies House)
Getting help from Medway Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Medway Council
- Ask for a care needs assessment
- Phone: 01634 334 466
- Support for carers
- Paying for care: Medway Council
Checked on the council's website, November 2026.
Common questions
- Does Kings Hill provide nursing care?
- The Care Quality Commission's register does not list nursing care for Kings Hill.
- When was Kings Hill last inspected?
- The Care Quality Commission's latest rating for Kings Hill was published on 16 March 2022.
- Who runs Kings Hill?
- Kings Hill is run by CRW Consultancy Ltd.
- What is Kings Hill's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 16 March 2022.
Contact
- Phone
- 0333 939 9976
- Address
- 86 Kingston Crescent, Chatham, ME5 8XG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Intrinsic Care (Good, 0.8 miles away) and Connect and Care (Good, 1.2 miles away).
Nearest home care services:
- – Magnus Healthcare Not yet rated, 0.8 miles away
- G Intrinsic Care Good, 0.8 miles away
- – Here-To-Serve HTS Care Ltd Not yet rated, 1.1 miles away
- G Connect and Care Good, 1.2 miles away
- RI First Class Healthcare Ltd Requires improvement, 1.2 miles away