Temp37 Healthcare
Home care, Newham
Good
Rated on
Rating from the Care Quality Commission.
Temp37 Healthcare: inspection record
Rated Good in February 2023.
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Ratings published by the Care Quality Commission.
Rated Good in February 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 40 Good home care services in Newham, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 1 February 2023. Quoted under the Open Government Licence.
Temp37 Healthcare Ltd is a domiciliary care agency providing personal care and support to people living in their own homes. The service is registered to support older people with dementia, people with a learning disability or autistic people and children. At the time of this inspection there was 1 person using the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Right Support: Staff supported people to be involved in maintaining their own health and wellbeing where possible with the support from their relative. Staff communicated with people in a way that met their needs. We found that the plan was lacking specific details around a person's communication style and did not have the information and guidance recorded for staff. We have recommended the provider review people's communication care plans so that these met their needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
Right Care: People's needs were appropriately assessed before they started using the service. The provider worked with people's relatives and healthcare professionals when required. Care was person-centred and promoted people's dignity, privacy and human rights. Staff understood how to protect people from poor care and abuse. Staff were appropriately trained on how to recognise and report abuse and safeguarding concerns. Care records contained risk assessments with clear guidance for staff to follow. Staff were recruited safely.
Right Culture: A relative spoke positively about the management team and staff. People received good quality care by trained staff. Staff understood the persons needs in relation to their strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This enabled people to receive compassionate and empowering care that was tailored to their needs. Staff knew and understood people well.
Rating at last inspection This service was registered with us on 29 August 2017 and this is their first inspection.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Unit G29, Waterfront Studios Business Centre, 1 Dock Road, London, E16 1AH |
|---|---|
| Neighbourhood | Docklands, Newham |
| Phone | 020 3086 7835 |
| Website | www.temp37.com |
| Registered manager | Bintu Sesay |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 1 February 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Temp37 Healthcare Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 9680952 (opens Companies House) |
Nearest alternatives
- G JS Care Agency Home care, less than 0.1 miles awayGood
- – London Care Support Services UK LTD Home care, less than 0.1 miles awayNot yet rated
- G Yellowstone Healthcare Ltd Home care, less than 0.1 miles awayGood
- G United Care (UK) Ltd Home care, 0.3 miles awayGood
- RI Newham Home care, 0.6 miles awayRequires improvement
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does Temp37 Healthcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for Temp37 Healthcare.
- When was Temp37 Healthcare last inspected?
- The Care Quality Commission's latest rating for Temp37 Healthcare was published on 1 February 2023.
- Who runs Temp37 Healthcare?
- Temp37 Healthcare is run by Temp37 Healthcare Ltd.
- What is Temp37 Healthcare's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 1 February 2023.