Dorset Supported Living
- Home care
- Dementia care
- Registered since 2017
- Broadstone, Bournemouth, Christchurch and Poole, South West
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
2 ratings
Rated Good at every inspection since 2018.
1 month
since the latest rating was published.
96%
of rated home care services in Bournemouth, Christchurch and Poole are Good or Outstanding (91% across the South West, 88% across England).
Dorset Supported Living: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Faye Hammond Consultancy Ltd (Good, less than 0.1 miles away) and Edith Healthcare Ringwood (Good, less than 0.1 miles away).
Nearest home care services:
- G Faye Hammond Consultancy Ltd Good, less than 0.1 miles away
- – Sugarman Health and Wellbeing - Dorset No overall rating, less than 0.1 miles away
- G Edith Healthcare Ringwood Good, less than 0.1 miles away
- G Helping Hands Poole Good, 0.6 miles away
- – Chommzy Care Services Limited Not yet rated, 0.6 miles away
See all home care services in Bournemouth, Christchurch and Poole
What inspectors found
From the Care Quality Commission's assessment published 9 September 2026 (assessment visit 13 July 2026). Quoted under the Open Government Licence.
Date of assessment: 14 July to 17 July 2026.
Dorset Supported Living is a service providing care and support to people in their own homes. At the time of this inspection, there were 11 people using the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. We considered this guidance as there were people using the service who have a learning disability and who are autistic.
The service promoted people’s independence and listened to and understood people’s needs, views and wishes. Care plans and risk assessments provided guidance to staff to keep people safe. Medicines were managed safely. Staff spoke positively about working at Dorset Supported Living and felt supported by management. Systems and processes were in place to review and monitor the safety and quality of care whilst driving improvements.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last inspection we rated this key question good. At this inspection the rating has remained good.
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question good. At this inspection the rating has remained good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.
At our last inspection we rated this key question good. At this inspection the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the service met people’s needs.
At our last inspection we rated this key question outstanding. At this inspection the rating has changed to good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last inspection we rated this key question good. At this inspection the rating has remained good.This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Ratings by service
The Care Quality Commission rates each kind of service at this location separately.
| Service | Rating | Date | Safe | Effective | Caring | Responsive | Well-led |
|---|---|---|---|---|---|---|---|
| Supported Living | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good | |
| Homecare | Good | Safe: Good | Effective: Good | Caring: Good | Responsive: Good | Well-led: Good |
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 November 2018. Latest assessment published 9 September 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Accomplish Group Lifestyles (South West) LimitedBrand: Accomplish Group
- Ownership type
- Organisation
- Companies House number
- 05948111 (opens Companies House)
Accomplish Group Lifestyles (South West) Limited runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Accomplish Group Lifestyles (South West) Limited
- G Accomplish Group Lifestyles (South West) LImited Good. Home care, Cornwall
Getting help from BCP Council (Bournemouth, Christchurch and Poole Council)
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at BCP Council (Bournemouth, Christchurch and Poole Council)
- Ask for a care needs assessment
- Phone: 01202 123 654, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: BCP Council (Bournemouth, Christchurch and Poole Council)
Checked on the council's website, November 2026.
Common questions
- Does Dorset Supported Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Dorset Supported Living.
- When was Dorset Supported Living last inspected?
- The Care Quality Commission's latest rating for Dorset Supported Living was published on 9 September 2026.
- Who runs Dorset Supported Living?
- Dorset Supported Living is run by Accomplish Group Lifestyles (South West) Limited. It runs 2 services, all in the South West.
- What is Dorset Supported Living's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Address
- A10, Arena Business Park, Holyrood Close, Poole, BH17 7FJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Faye Hammond Consultancy Ltd (Good, less than 0.1 miles away) and Edith Healthcare Ringwood (Good, less than 0.1 miles away).
Nearest home care services:
- G Faye Hammond Consultancy Ltd Good, less than 0.1 miles away
- – Sugarman Health and Wellbeing - Dorset No overall rating, less than 0.1 miles away
- G Edith Healthcare Ringwood Good, less than 0.1 miles away
- G Helping Hands Poole Good, 0.6 miles away
- – Chommzy Care Services Limited Not yet rated, 0.6 miles away
See all home care services in Bournemouth, Christchurch and Poole