Wise Home Care Limited
- Home care
- Dementia care
- Registered since 2018
- Spondon, Derby, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
6 of 67
rated home care services in Derby are rated Requires improvement, like this one.
Wise Home Care Limited: inspection record
Rated Requires improvement in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Prestige Nursing Derby (Good, 0.2 miles away) and Bespoke Care and Training Ltd (Good, 0.2 miles away).
Nearest home care services:
- G Prestige Nursing Derby Good, 0.2 miles away
- G Bespoke Care and Training Ltd Good, 0.2 miles away
- G Caringlinks Limited Good, 0.2 miles away
- G Quality Home Care UK Limited Good, 0.2 miles away
- G Kitcare Supported Living Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's inspection report published 30 September 2022. Quoted under the Open Government Licence.
Improvements were needed to ensure people were protected by robust recruitment practices. One recently employed member of staff did not have the required police check in place at the time of the inspection.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service did not fully support this practice.
Quality monitoring was undertaken and kept under review by the provider to drive improvement. Tools used however had not effectively identified areas that required improvement found at this inspection.
Staff worked within the providers policy and procedure for infection prevention and control and followed current government guidance related to COVID-19.
The registered manager and staff team knew how to protect people from abuse and the procedure to follow to report concerns. People and their family members spoke highly of the staff and management team. People told us staff were polite, caring and friendly towards them. People's needs, including their safety in relation to care were assessed and monitored.
Where people were supported with their medicines these were managed safely. Medicines were administered by staff that had received training and had their competency to administer medicines assessed. When needed people were supported to access health care professionals to support their well- being and manage their dietary needs.
The views of people and their relatives were sought including involvement in decisions relating to their care.
Questions to ask the service
- Safe was rated Requires improvement on 30 September 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 30 September 2022. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 30 September 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Pikelele Ndemanga
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 30 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Wise Home Care Limited
- Ownership type
- Organisation
- Companies House number
- 10975026 (opens Companies House)
Getting help from Derby City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derby City Council
- Ask for a care needs assessment
- Phone: 01332 640777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derby City Council
Checked on the council's website, November 2026.
Common questions
- Does Wise Home Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wise Home Care Limited.
- When was Wise Home Care Limited last inspected?
- The Care Quality Commission's latest rating for Wise Home Care Limited was published on 30 September 2022.
- Who runs Wise Home Care Limited?
- Wise Home Care Limited is run by Wise Home Care Limited.
- What is Wise Home Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 30 September 2022.
Contact
- Phone
- 07834 832922
- Address
- Unit 5a, Derby Road, Chaddesden, Derby, DE21 6SY Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Prestige Nursing Derby (Good, 0.2 miles away) and Bespoke Care and Training Ltd (Good, 0.2 miles away).
Nearest home care services:
- G Prestige Nursing Derby Good, 0.2 miles away
- G Bespoke Care and Training Ltd Good, 0.2 miles away
- G Caringlinks Limited Good, 0.2 miles away
- G Quality Home Care UK Limited Good, 0.2 miles away
- G Kitcare Supported Living Good, 0.7 miles away