Kitcare Supported Living
- Home care
- Dementia care
- Registered since 2019
- Spondon, Derby, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
60 of 67
rated home care services in Derby are rated Good, like this one.
Kitcare Supported Living: inspection record
Rated Good in April 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Wise Home Care Limited Requires improvement, 0.7 miles away
- G Home Fairy - Derby Good, 0.7 miles away
- G Bespoke Care and Training Ltd Good, 0.8 miles away
- G Caringlinks Limited Good, 0.8 miles away
- G Quality Home Care UK Limited Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 7 April 2020. Quoted under the Open Government Licence.
Kitcare Supported Living service provides personal care support to younger adults and people aged 65 and over. People that used the service lived in one of the two supported living houses; where the staff from Kitcare supported them. People had their own bedrooms and ensuite bathrooms. They shared communal areas of the home, such as the kitchen, living room and laundry facilities. There was an office with sleep in facilities for staff in both houses. The manager's office for the service was to the rear of one of the supported living homes, with its own separate entrance. In one house there was seven beds and at the time of the inspection five people were living there. The larger house had11 beds, two were self-contained apartments to the rear of the house. At the time of the inspection 10 people were living there. This is larger than current best practice guidance. However. the size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and other domestic homes of a similar size. There were deliberately no identifying signs to indicate it was a supported living home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.
What inspectors found
People's support needs were met as sufficient numbers of trained staff were available to them. People were supported by staff who understood their role in protecting them from the risk of harm. People were supported to take reasonable risks, so that they could do things they enjoyed and be part of the local community. Environmental risks were assessed and managed to enable people to keep safe.
Read the rest of CQC's summary
Where needed people were supported in a safe way to take their prescribed medicine. The staff's suitability to work with people was established before they commenced employment and people were involved in the recruitment process. Staff supported people to keep their home clean and systems were in place to guide staff on the prevention and control of infection.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
Staff knew people well and understood their support needs and preferences. People were treated with
consideration and respect by the staff and were supported to maintain their dignity. People were supported to maintain relationships with those who were important to them.
The registered manager and staff team included people and their representatives in the planning of their care. Processes were in place for people and their representatives to raise any concerns about the service provided. People and their representatives were consulted and involved in the ongoing development of the service.
Staff understood their roles and responsibilities and felt supported by the management team. The provider and registered manager understood their legal responsibilities with us. Systems were in place to monitor the quality of the service, to enable the registered manager and provider to drive improvement.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sarah Davis
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 7 April 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Kitcare Limited
- Ownership type
- Organisation
- Companies House number
- 09266551 (opens Companies House)
Getting help from Derby City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derby City Council
- Ask for a care needs assessment
- Phone: 01332 640777, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derby City Council
Checked on the council's website, November 2026.
Common questions
- Does Kitcare Supported Living provide nursing care?
- The Care Quality Commission's register does not list nursing care for Kitcare Supported Living.
- When was Kitcare Supported Living last inspected?
- The Care Quality Commission's latest rating for Kitcare Supported Living was published on 7 April 2020.
- Who runs Kitcare Supported Living?
- Kitcare Supported Living is run by Kitcare Limited.
- What is Kitcare Supported Living's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 7 April 2020.
Contact
- Phone
- 07570 928359
- Address
- 21a Ellendale Road, Chaddesden, Derby, DE21 6UE Map (opens Google Maps)
Compare nearby
- RI Wise Home Care Limited Requires improvement, 0.7 miles away
- G Home Fairy - Derby Good, 0.7 miles away
- G Bespoke Care and Training Ltd Good, 0.8 miles away
- G Caringlinks Limited Good, 0.8 miles away
- G Quality Home Care UK Limited Good, 0.8 miles away