Complete Care Chesterfield
- Home care
- Dementia care
- Registered since 2018
- Clay Cross, Derbyshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
87 of 96
rated home care services in Derbyshire are rated Good, like this one.
Complete Care Chesterfield: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Agrade Community Care Services Limited Good, less than 0.1 miles away
- G DCC North East Derbyshire Home Care Good, 0.7 miles away
- G Carers Sitting Service Good, 0.8 miles away
- G Community Care Line Services Good, 1.9 miles away
- – Liaison Care Ltd Not yet rated, 2.4 miles away
About the service
From the Care Quality Commission's inspection report published 14 August 2019. Quoted under the Open Government Licence.
Complete Care Chesterfield is a domiciliary care provider providing personal care to 39 people at the time of the inspection. It provides personal care for people living in their own homes, so they can live as independently as possible.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Risks to people's health and wellbeing were assessed and plans were in place to monitor people and to assist them in a safe manner, staff knew how to support people safely, including the use of equipment to assist them to move. Staff were supported and trained to ensure they had the skills to support people effectively. They understood how to protect people from harm and were confident any concerns would be reported and investigated by the management team.
Read the rest of CQC's summary
Where people received assistance to take medicines, records were kept so this was done safely. When people required assistance to eat or drink, the provider ensured this was planned to meet their preferences and their current assessed need. People had support when required, in order to liaise with healthcare professionals to ensure they remained well.
People had developed caring relationships with the staff who supported them. People were appreciative and spoke fondly of staff. The provider had developed good working relationships with other health and social care professionals to support the needs of people using the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There were systems in place to further monitor and drive improvement through auditing. People were involved in their assessment and care planning and asked for their feedback of the service. This helped to support the development of the service. There was a complaints procedure and any received were investigated and responded to.
This service was registered with us on 17/08/2018 and this is the first inspection.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 14 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11291016 (opens Companies House)
Getting help from Derbyshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Derbyshire County Council
- Ask for a care needs assessment
- Phone: 01629 533190, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Derbyshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Complete Care Chesterfield provide nursing care?
- The Care Quality Commission's register does not list nursing care for Complete Care Chesterfield.
- When was Complete Care Chesterfield last inspected?
- The Care Quality Commission's latest rating for Complete Care Chesterfield was published on 14 August 2019.
- Who runs Complete Care Chesterfield?
- Complete Care Chesterfield is run by Complete Care Chesterfield Limited.
- What is Complete Care Chesterfield's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 August 2019.
Contact
- Phone
- 01246 252818
- Address
- Coney Green Business Centre, Wingfield View, Clay Cross, Chesterfield, S45 9JW Map (opens Google Maps)
Compare nearby
- G Agrade Community Care Services Limited Good, less than 0.1 miles away
- G DCC North East Derbyshire Home Care Good, 0.7 miles away
- G Carers Sitting Service Good, 0.8 miles away
- G Community Care Line Services Good, 1.9 miles away
- – Liaison Care Ltd Not yet rated, 2.4 miles away