Ethica Care
Home care, Camden
Good
Rated on
Rating from the Care Quality Commission.
Ethica Care: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2019. Rated Good in 2019 and March 2023.
It has been rated Good at every inspection since 2019. The latest rating was published about 4 years ago.
How it compares locally
- One of 25 Good home care services in Camden, out of 31 with a rating.
About the service
From the Care Quality Commission's inspection report published 25 March 2023. Quoted under the Open Government Licence.
Ethica Care is a domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection there were 65 people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
We received some feedback about instances of staff lateness and timekeeping concerns.
Safeguarding processes were in place to help safeguard people from abuse. Risks associated with people's care had been assessed and guidance was in place for staff to follow.
Read the full summary
People received person centred care which met their needs. People told us staff were caring and considerate.
People and their representatives were generally happy with the support they received from this service and were involved in the planning of their care and given opportunities to feedback on the service they received.
Staff were suitably trained, skilled and experienced and had undergone the required recruitment checks.
Processes were in place to ensure people received their medicines safely and as prescribed.
There were procedures in place to respond to complaints. The provider had investigated and responded promptly to any concerns received. The service learned from incidents and mistakes and made continuous improvements.
Auditing and quality assurance processes were in place to enable the service to identify where improvement was needed.
The provider worked in partnership with healthcare services and professionals to plan and deliver an effective service.
There were some good person-centred initiatives, examples included delivering food to the local food bank and providing blankets to people using the service.
Questions to ask the service
- Safe was rated Requires improvement on 25 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Contact and registration details
| Address | 85-87 Bayham Street, London, NW1 0AG |
|---|---|
| Neighbourhood | Camden Town, Camden |
| Phone | 020 7112 8186 |
| Website | www.ethicacare.co.uk |
| Registered manager | Charna Grant |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 2 inspection reports, latest 25 March 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Ethica Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11004116 (opens Companies House) |
Nearest alternatives
- G Fairfield Playcentre Home care, 0.1 miles awayGood
- G Servesoul - Camden Office Home care, 0.1 miles awayGood
- G Harley Street Care Home care, 0.2 miles awayGood
- G T & D Homecare Home care, 0.2 miles awayGood
- G Kapital Care (UK) Limited Home care, 0.3 miles awayGood
Getting help from London Borough of Camden
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Camden
- Ask for a care needs assessment
- Phone: 020 7974 4444 and ask for Adult Social Care, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Camden
Checked on the council's website, November 2026.
Common questions
- Does Ethica Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ethica Care.
- When was Ethica Care last inspected?
- The Care Quality Commission's latest rating for Ethica Care was published on 25 March 2023.
- Who runs Ethica Care?
- Ethica Care is run by Ethica Services Limited.
- What is Ethica Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 March 2023.