Bluebird Care West Bromwich & Sandwell
- Home care
- Dementia care
- Registered since 2019
- West Bromwich, Sandwell, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
34 of 49
rated home care services in Sandwell are rated Good, like this one.
Bluebird Care West Bromwich & Sandwell: inspection record
Rated Good in February 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Cherish Home Care Ltd - Sandwell Good, less than 0.1 miles away
- – Crestar Healthcare No overall rating, 0.2 miles away
- G Trust In Care Limited Good, 0.3 miles away
- G Domiciliary Care Midlands Good, 0.3 miles away
- G Housing 21 - Goldfield Court Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 5 February 2020. Quoted under the Open Government Licence.
Bluebird Care Sandwell is a domiciliary care service providing personal care to older people, people with physical disabilities or people who may have a diagnosis of dementia. People are supported in their own homes, at the time of the inspection 12 people were receiving personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People felt safe and staff had good knowledge of safeguarding processes. Staff had been recruited safely. There was a system in place to monitor missed or late calls. Care plan and risk assessments identified peoples support needs and staff had a good understanding of the support people needed.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were treated with kindness and compassion. People felt well supported. People were listened to and could express their views. People's privacy and dignity was maintained.
People's and their relatives were involved in the review process. People's personal preferences were identified in their care plans. People were involved in decisions about their care.
People received person centred care. People, relatives and staff expressed confidence in the registered manager. People, relatives and staff were given the opportunity to provide feedback. Audits took place to ensure the quality of the service was maintained.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kayleigh Martin
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 5 February 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sandwell Wellbeing Limited
- Ownership type
- Organisation
- Companies House number
- 11231428 (opens Companies House)
Getting help from Sandwell Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sandwell Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0121 569 7474 (option 4), Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm
- Support for carers
- Paying for care: Sandwell Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Bluebird Care West Bromwich & Sandwell provide nursing care?
- The Care Quality Commission's register does not list nursing care for Bluebird Care West Bromwich & Sandwell.
- When was Bluebird Care West Bromwich & Sandwell last inspected?
- The Care Quality Commission's latest rating for Bluebird Care West Bromwich & Sandwell was published on 5 February 2020.
- Who runs Bluebird Care West Bromwich & Sandwell?
- Bluebird Care West Bromwich & Sandwell is run by Sandwell Wellbeing Limited.
- What is Bluebird Care West Bromwich & Sandwell's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 February 2020.
Contact
- Phone
- 0121 389 1260
- Address
- 9 St. Michaels Court, Victoria Street, West Bromwich, B70 8ET Map (opens Google Maps)
Compare nearby
- G Cherish Home Care Ltd - Sandwell Good, less than 0.1 miles away
- – Crestar Healthcare No overall rating, 0.2 miles away
- G Trust In Care Limited Good, 0.3 miles away
- G Domiciliary Care Midlands Good, 0.3 miles away
- G Housing 21 - Goldfield Court Good, 0.4 miles away