Supreme Care Services Limited

Supreme Care Services Limited is a domiciliary care agency. The service provides personal care to people living in their own houses and flats it provides a service to older adults some of whom have physical disabilities, mental health needs and are living with dementia. At the time of our inspection 500 adults were receiving support with personal care from the service. the majority of people had their care funded and organised by the local authority.

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

This was a targeted inspection that considered if people were safeguarded from the risk of financial abuse and harm. Based on our inspection we found that the provider had effective systems in place to protect people from the risk of abuse.

Staff understood the different types of abuse and who they should raise any concerns with. Staff received training and there were regular updates from the management team to remind staff of their responsibilities.