EL Care Services Limited
- Home care
- Dementia care
- Registered since 2019
- Central Bolton, Bolton, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 42
rated home care services in Bolton are rated Good, like this one.
EL Care Services Limited: inspection record
Rated Good in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Home Instead Bolton Good, less than 0.1 miles away
- G Jessamy Platinum Homecare Good, less than 0.1 miles away
- G Rosie Nightingale Homecare Good, 0.1 miles away
- – highfields house Not yet rated, 0.1 miles away
- G Premier Care Bolton Branch Good, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 27 April 2023. Quoted under the Open Government Licence.
EL Care Services Limited is a domiciliary care service providing personal care to adults with a range of support needs. The service provides support to people in their own houses and flats. At the time of our inspection 4 people were using the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Systems in place helped safeguard people from the risk of abuse. Assessments of risk and safety and supporting measures in place helped minimise risks. Staff managed people's medicines safely. Staff followed infection prevention and control guidance to minimise risks related to the spread of infection. Staffing levels were sufficient to meet people's needs and managers recruited staff safely. Staff followed an induction programme, and training was on-going throughout employment.
Read the rest of CQC's summary
Care plans included information about support required in areas such as nutrition, mobility and personal care to help inform care provision. Staff made appropriate referrals to other agencies and professionals when required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us they were well treated, and their equality and diversity respected. People felt staff respected their privacy and dignity and took into account their views when agreeing on the support required. Staff identified people's communication needs and addressed these with appropriate actions.
The registered manager responded to any concerns raised appropriately and used these to improve care provision. The provider was open and honest, in dealing with concerns raised. The registered manager was available for people and relatives to contact and undertook regular quality checks, to help ensure continued good standards of care.
The provider and registered manager followed governance systems which provided effective oversight and monitoring of the service. These governance systems and processes ensured the service provided to people was safe.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Susan Kuzakwawo
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 27 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- El Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 09019890 (opens Companies House)
Getting help from Bolton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bolton Council
- Ask for a care needs assessment
- Phone: 01204 337860
- Support for carers
- Paying for care: Bolton Council
Checked on the council's website, November 2026.
Common questions
- Does EL Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for EL Care Services Limited.
- When was EL Care Services Limited last inspected?
- The Care Quality Commission's latest rating for EL Care Services Limited was published on 27 April 2023.
- Who runs EL Care Services Limited?
- EL Care Services Limited is run by El Care Services Limited.
- What is EL Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 April 2023.
Contact
- Phone
- 01204 934160
- Address
- Hamill House, 112 - 116 Chorley New Road, Bolton, BL1 4DH Map (opens Google Maps)
Compare nearby
- G Home Instead Bolton Good, less than 0.1 miles away
- G Jessamy Platinum Homecare Good, less than 0.1 miles away
- G Rosie Nightingale Homecare Good, 0.1 miles away
- – highfields house Not yet rated, 0.1 miles away
- G Premier Care Bolton Branch Good, 0.1 miles away