Premier Care Bolton Branch
- Home care
- Dementia care
- Registered since 2019
- Central Bolton, Bolton, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 42
rated home care services in Bolton are rated Good, like this one.
Premier Care Bolton Branch: inspection record
Rated Good in April 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Local Care Company (Bolton) Limited Good, less than 0.1 miles away
- G EL Care Services Limited Good, 0.1 miles away
- G Home Instead Bolton Good, 0.1 miles away
- G Jessamy Platinum Homecare Good, 0.1 miles away
- G Rosie Nightingale Homecare Good, 0.2 miles away
About the service
From the Care Quality Commission's inspection report published 24 April 2021. Quoted under the Open Government Licence.
Premier Care is a domiciliary care agency providing help and support to people with varying needs in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any social care provided. At the time of our inspection the service was supporting 197 people, 148 of whom were receiving help with personal care.
What inspectors found
At the previous inspection there were concerns around inconsistent and brief documentation. This had improved and documentation was now much more comprehensive. At the last inspection there were some inconsistencies in medicines records. At this inspection all medicines records looked at were complete and up to date.
Read the rest of CQC's summary
We found systems for assessing quality were not always effective at the last inspection. These systems had been reviewed and improvements made had ensured they were now effective.
Appropriate safeguarding systems were in place and staff were knowledgeable about how to keep people safe. Staff were recruited safely and no missed visits were reported by people who used the service. Infection prevention and control was managed well.
Care plans were person-centred and included information about health, social background, preferences and goals. People reported good communication with the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Learning was taken from looking at themes and trends from complaints and concerns, accidents and safeguarding issues. The service engaged well with partner agencies and other professionals.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kimberley Openshaw
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 24 April 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Premier Care LimitedBrand: Cera Care
- Ownership type
- Organisation
- Companies House number
- 05213770 (opens Companies House)
Premier Care Limited runs 13 services in England, 11 of them in the North West. 8 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 3 have no rating yet.
Other services run by Premier Care Limited
- G Premier Care - Bradford Branch Good. Home care, Bradford, Yorkshire and the Humber
- G Premier Care Blackburn Branch Good. Home care, Blackburn with Darwen
- G Premier Care Limited - Rochdale Branch Good. Home care, Rochdale
- G Premier Care Limited - Salford Homecare Branch Good. Home care, Salford
Getting help from Bolton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bolton Council
- Ask for a care needs assessment
- Phone: 01204 337860
- Support for carers
- Paying for care: Bolton Council
Checked on the council's website, November 2026.
Common questions
- Does Premier Care Bolton Branch provide nursing care?
- The Care Quality Commission's register does not list nursing care for Premier Care Bolton Branch.
- When was Premier Care Bolton Branch last inspected?
- The Care Quality Commission's latest rating for Premier Care Bolton Branch was published on 24 April 2021.
- Who runs Premier Care Bolton Branch?
- Premier Care Bolton Branch is run by Premier Care Limited. It runs 13 services in England, 11 of them in the North West.
- What is Premier Care Bolton Branch's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 April 2021.
Contact
- Phone
- 01204 275405
- Address
- 134 Chorley New Road, Bolton, BL1 4NX Map (opens Google Maps)
Compare nearby
- G The Local Care Company (Bolton) Limited Good, less than 0.1 miles away
- G EL Care Services Limited Good, 0.1 miles away
- G Home Instead Bolton Good, 0.1 miles away
- G Jessamy Platinum Homecare Good, 0.1 miles away
- G Rosie Nightingale Homecare Good, 0.2 miles away