Phebdan HealthCare Services Limited
Home care, Croydon
Good
Rated on
Rating from the Care Quality Commission.
Phebdan HealthCare Services Limited: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in August 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 74 Good home care services in Croydon, out of 88 with a rating.
About the service
From the Care Quality Commission's inspection report published 27 August 2022. Quoted under the Open Government Licence.
Phebdan HealthCare Services Limited is a domiciliary care agency providing personal care to older people in their own homes. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of this inspection the service was supporting 17 people.
What inspectors found
The risk of people experiencing avoidable harm were reduced by the risk assessments in place and the training staff received. The provider carried out the appropriate checks to ensure staff were suitable to provide care and support. People's medicines were administered safely and staff followed good hygiene practices to protect people from the risk and spread of infection.
People's needs were assessed and reviewed. Staff were trained and supervised. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to access healthcare services whenever required.
Read the full summary
Staff were caring and treated people and their homes with respect. People's cultural needs were respected and their independence was encouraged. People decided how they received their care.
People received personalised care and support in line with their agreed care plans. Where it was within their care plans, people were supported with social activities. People's communication needs were met and the provider managed complaints appropriately.
The registered manager audited the quality of the service. People, relatives and staff regularly shared their views about the quality of care being delivered and this was acted upon. The provider worked with others to ensure people's changing needs were met.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | 10 Smock Walk, Croydon, CR0 2UP |
|---|---|
| Neighbourhood | Thornton Heath, Croydon |
| Phone | 07903 832504 |
| Website | www.phebdanhealthcare.co.uk |
| Registered manager | Dorcas Ijeh |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 27 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Phebdan HealthCare Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11253635 (opens Companies House) |
Nearest alternatives
- – Alliance Care Professionals Ltd Home care, 0.1 miles awayNot yet rated
- G Care Solutions Recruitment Agency Ltd Home care, 0.1 miles awayGood
- G Faith Health Care Agency Ltd Home care, 0.1 miles awayGood
- – Freecare Ltd Home care, 0.1 miles awayNot yet rated
- G Invicta 24 Plus Home care, 0.1 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Phebdan HealthCare Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Phebdan HealthCare Services Limited.
- When was Phebdan HealthCare Services Limited last inspected?
- The Care Quality Commission's latest rating for Phebdan HealthCare Services Limited was published on 27 August 2022.
- Who runs Phebdan HealthCare Services Limited?
- Phebdan HealthCare Services Limited is run by Phebdan HealthCare Services Limited.
- What is Phebdan HealthCare Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 August 2022.