JohnJasper Care
- Home care
- Dementia care
- Registered since 2019
- Central Newcastle upon Tyne, Newcastle upon Tyne, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
31 of 37
rated home care services in Newcastle upon Tyne are rated Good, like this one.
JohnJasper Care: inspection record
Rated Good in September 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- I Karrthikeya Health Care Limited Inadequate, 0.2 miles away
- G Philip Parkinson Homecare Ltd Good, 0.4 miles away
- G United Response – North East Supported Living Services Good, 0.4 miles away
- G Dale Care - Newcastle (Extra Care/Homecare) Good, 0.5 miles away
- – Hales Group Limited - Newcastle No overall rating, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 14 September 2021. Quoted under the Open Government Licence.
JohnJasper Care is a domiciliary care agency providing personal care to nine people at the time of the inspection. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were treated in a caring manner and staff knew them well. People and their relatives were involved in decisions about their care. People's dignity was maintained, and their independence was promoted.
Read the rest of CQC's summary
People felt safe while being cared for. The provider had processes in place to safeguard people. Staff were confident in raising concerns if they needed to.
Staffing was consistent and helped to maintain a continuity of care. New staff were recruited safely. Medicines were administered safely, and staff followed good infection prevention and control (IPC) practices.
Care was person-centred and responsive to people's needs. Concerns were acted on appropriately and the service learnt from mistakes, taking action to improve the service.
People's care records were accurate and accessible. Staff were trained appropriately and were well supported. People were supported to maintain their independence and make choices about their care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider demonstrated good governance practices. Staff understood their roles and there was an open culture, meaning information was shared and acted upon.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lee Robinson
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 14 September 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- JohnJasper Associates Ltd
- Ownership type
- Organisation
- Companies House number
- 10701271 (opens Companies House)
Getting help from Newcastle City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Newcastle City Council
- Ask for a care needs assessment
- Phone: 0191 278 7878 (ask for Adult Social CarePoint), Monday to Friday, 8am to 5pm
- Support for carers
- Paying for care: Newcastle City Council
Checked on the council's website, November 2026.
Common questions
- Does JohnJasper Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for JohnJasper Care.
- When was JohnJasper Care last inspected?
- The Care Quality Commission's latest rating for JohnJasper Care was published on 14 September 2021.
- Who runs JohnJasper Care?
- JohnJasper Care is run by JohnJasper Associates Ltd.
- What is JohnJasper Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 September 2021.
Contact
- Phone
- 0191 265 8807
- Address
- 1 Ouseburn Gateway, 163 City Road, Newcastle Upon Tyne, NE1 2BE Map (opens Google Maps)
Compare nearby
- I Karrthikeya Health Care Limited Inadequate, 0.2 miles away
- G Philip Parkinson Homecare Ltd Good, 0.4 miles away
- G United Response – North East Supported Living Services Good, 0.4 miles away
- G Dale Care - Newcastle (Extra Care/Homecare) Good, 0.5 miles away
- – Hales Group Limited - Newcastle No overall rating, 0.5 miles away