Quality Community Care Ltd
- Home care
- Dementia care
- Registered since 2019
- Shropshire, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 59
rated home care services in Shropshire are rated Good, like this one.
Quality Community Care Ltd: inspection record
Rated Good in July 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Sapphire Community Care Ltd Good, 0.4 miles away
- G Care at Home (Shropshire) Limited Good, 0.6 miles away
- G Care of Excellence Limited Good, 0.6 miles away
- – Trusted Care and Support – Main Office Not yet rated, 0.6 miles away
- G Alexandra House Diamond Life Healthcare Ltd Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 21 July 2023. Quoted under the Open Government Licence.
Quality Community Care Ltd is a domiciliary care service providing the regulated activity of personal care to older people, younger adults, people living with dementia and people with a physical disability. At the time of our inspection there were 49 people receiving support with personal care needs.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People felt safe with the service they received and with the staff who supported them. Staff had been trained how to recognise and report any concerns. The provider followed safe procedures for the recruitment of staff. Staff were allocated sufficient time to meet people's needs and spend quality time with them. People received their medicines from staff who were trained and competent to carry out the role. Risks to people were assessed and there were plans in place to mitigate risks. The provider followed best practice in relation to infection control and prevention and management of risks relating to COVID-19.
Read the rest of CQC's summary
People were supported by staff who were trained and competent to carry out their role. People were assessed to ensure their needs and aspirations could be met. People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests; the provider's policies and procedures supported this practice. People saw healthcare professionals when they needed.
People were supported by kind and caring staff who respected their wishes and treated them with respect. People were supported to live their lives as they chose and were regularly consulted about the care they received. People were supported to be as independent as they could be.
People told us staff knew them well and what was important to them. People's communication needs were assessed and understood by staff. People and their relatives did not raise any concerns about the care they received but felt confident action would be taken to address any concerns they may have. There were systems in place to ensure people's needs and preferences would be understood and met during their final days.
Systems to monitor and improve the quality of the service were effective in driving improvements. The registered manager worked in partnership with other professionals to ensure good outcomes for people. They were aware of their legal responsibilities and of their responsibility to be open an honest when things go wrong. People were supported by a registered manager and staff team who were highly motivated and committed to providing the best possible care and support. Staff morale was good, and staff told us they felt well supported. Staff received the supervision and support needed to carry out their role effectively. The
views of people were sought and valued.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Aimee Glaze-Hogg
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 21 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Quality Community Care Ltd
- Ownership type
- Organisation
- Companies House number
- 10203438 (opens Companies House)
Getting help from Shropshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Shropshire Council
- Ask for a care needs assessment
- Phone: 0345 678 9044, Monday to Thursday, 8.45am to 5pm, Friday, 8.45am to 4pm
- Support for carers
- Paying for care: Shropshire Council
Checked on the council's website, November 2026.
Common questions
- Does Quality Community Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Quality Community Care Ltd.
- When was Quality Community Care Ltd last inspected?
- The Care Quality Commission's latest rating for Quality Community Care Ltd was published on 21 July 2023.
- Who runs Quality Community Care Ltd?
- Quality Community Care Ltd is run by Quality Community Care Ltd.
- What is Quality Community Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 21 July 2023.
Contact
- Phone
- 01584 318861
- Address
- Rockspring Community Centre, Sandford Road, Ludlow, SY8 1SX Map (opens Google Maps)
Compare nearby
- G Sapphire Community Care Ltd Good, 0.4 miles away
- G Care at Home (Shropshire) Limited Good, 0.6 miles away
- G Care of Excellence Limited Good, 0.6 miles away
- – Trusted Care and Support – Main Office Not yet rated, 0.6 miles away
- G Alexandra House Diamond Life Healthcare Ltd Good, 0.6 miles away