BS24 Limited
- Home care
- Dementia care
- Registered since 2013
- Frimley, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
BS24 Limited: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Helping Hands Camberley Good, 0.1 miles away
- – Elite Support Providers Ltd No overall rating, 0.3 miles away
- G Fresh Tree Care Services – Surrey Branch Good, 0.3 miles away
- – New Beginnings Healthcare Services Ltd Not yet rated, 0.3 miles away
- G Radfield Home Care Camberley, Farnborough & Fleet Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 10 August 2022. Quoted under the Open Government Licence.
BS24 limited is a domiciliary care agency providing personal care to people living in their own houses and flats in the local area. The service provides support to older people with physical support needs, some of whom experienced a recent change in their health and required support after hospital stay. At the time of our inspection there were 20 people using the service.
What inspectors found
People and their relatives told us they felt safe with staff visiting them and received flexible support which met their needs and expectations. Staff supported people in a person-centred way and safely, around their needs, individual risks, or medicines when required.
Read the rest of CQC's summary
People told us staff were kind, caring and compassionate. One person said, "It is quite a personal agency. They are quite amenable. I can always got hold of them if I need to. Overall they are a good crowd." Staff knew how to support people so they felt respected, listened to and involved in their care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received personal support tailored for their individual circumstances. There were enough staff employed and visits were happening as planned. New staff were employed safely. Staff felt supported by the management and received support to be competent in their roles.
The management team presented with caring values and created an open and inclusive culture in the service. The registered manager monitored the quality and safety of the care people received and was personally involved in overseeing the day to day running of the service and implementing improvements. People, their relatives and staff felt involved and complimented the communication in the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rachael Mburu
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- BS24 Limited
- Ownership type
- Organisation
- Companies House number
- 07015904 (opens Companies House)
BS24 Limited runs 2 services in England, 1 of them in the South East. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by BS24 Limited
- – BS24 Bristol Not yet rated. Home care, Bristol, South West
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does BS24 Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for BS24 Limited.
- When was BS24 Limited last inspected?
- The Care Quality Commission's latest rating for BS24 Limited was published on 10 August 2022.
- Who runs BS24 Limited?
- BS24 Limited is run by BS24 Limited. It runs 2 services in England, 1 of them in the South East.
- What is BS24 Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 August 2022.
Contact
- Phone
- 01276 409920
- Address
- 41 Frimley High Street, Frimley, Camberley, GU16 7HJ Map (opens Google Maps)
Compare nearby
- G Helping Hands Camberley Good, 0.1 miles away
- – Elite Support Providers Ltd No overall rating, 0.3 miles away
- G Fresh Tree Care Services – Surrey Branch Good, 0.3 miles away
- – New Beginnings Healthcare Services Ltd Not yet rated, 0.3 miles away
- G Radfield Home Care Camberley, Farnborough & Fleet Good, 0.3 miles away