Mnara Health
- Home care
- Dementia care
- Registered since 2019
- Stoughton, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
177 of 209
rated home care services in Surrey are rated Good, like this one.
Mnara Health: inspection record
Rated Good in May 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- G Sans Soucie Home Care Ltd Good, less than 0.1 miles away
- G DBAM Guildford Good, 0.9 miles away
- G Shammah Healthcare Good, 0.9 miles away
- – Luv To Care Ltd No overall rating, 1 mile away
About the service
From the Care Quality Commission's inspection report published 19 May 2021. Quoted under the Open Government Licence.
Mnara Health is a domiciliary care agency providing care and support to people in their own homes, including live-in care. The agency was supporting four people at the time of our inspection, one of whom was receiving live-in care.
What inspectors found
People received consistent care from staff who knew their needs well. People felt safe when staff provided their care and said staff followed the guidance in their care plans.
Read the rest of CQC's summary
Staff monitored people's health and well-being and reported any changes they observed. The registered manager communicated effectively with people's relatives to ensure they were kept up to date about their family members' well-being.
Staff were recruited safely and understood their roles in protecting people from abuse. Staff had an induction when they joined the agency and access to relevant training and management support. Team meetings took place regularly and staff were encouraged to raise any concerns they had.
The registered manager monitored the quality of the service through regular checks and audits. This included carrying out spot checks to assess the delivery of care by staff.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Nyasha Sigauke
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 19 May 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mnara Health Ltd
- Ownership type
- Organisation
- Companies House number
- 09567995 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Mnara Health provide nursing care?
- The Care Quality Commission's register does not list nursing care for Mnara Health.
- When was Mnara Health last inspected?
- The Care Quality Commission's latest rating for Mnara Health was published on 19 May 2021.
- Who runs Mnara Health?
- Mnara Health is run by Mnara Health Ltd.
- What is Mnara Health's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 May 2021.
Contact
- Phone
- 01483 238221
- Address
- Unit 13 Headley House, Parklands, Railton Road, Queen Elizabeth Park, Guildford, GU2 9JX Map (opens Google Maps)
Compare nearby
- G Alina Homecare Guildford Good, less than 0.1 miles away
- G Sans Soucie Home Care Ltd Good, less than 0.1 miles away
- G DBAM Guildford Good, 0.9 miles away
- G Shammah Healthcare Good, 0.9 miles away
- – Luv To Care Ltd No overall rating, 1 mile away