Knaresborough House
- Home care
- Dementia care
- Registered since 2020
- Knaresborough, North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
Knaresborough House: inspection record
Rated Good in June 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – YourCare Yorkshire Limited Not yet rated, 0.3 miles away
- G Hill View Manor Good, 0.4 miles away
- G Helping Hands Knaresborough Good, 1 mile away
- G The Care and Support Group North Yorkshire Good, 1 mile away
- G Time Together Good, 1.5 miles away
About the service
From the Care Quality Commission's inspection report published 30 June 2023. Quoted under the Open Government Licence.
Knaresborough House is a domiciliary care agency providing care and support to younger and older people in their own homes. Some people who receive support may be living with dementia or have physical disabilities. The service supported 40 people at the time of the inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Overall people shared positive feedback with us about their experience of Knaresborough House. They felt the staff enabled them to keep safe. However, relatives did share mixed feedback regarding communication, and this was passed onto the registered manager who took action to address this.
Read the rest of CQC's summary
Accidents and incidents were managed and recorded effectively. Recruitment was carried out effectively with the right safety checks and records in place.
Staff training was up to date and staff also received regular supervision and appraisals to ensure their development and practice was meeting people's needs.
Risk assessments and relevant care plans were improved to ensure all the details needed to manage risk and support people safely was current. Care plans were person-centred and ensured people's preferences were clear to guide staff on how to meet people's individual needs.
Complaints records were improved and managed, people knew how to raise a complaint and told us they would do so. Audits in place were improved and were addressing concerns to manage risk and improve the quality of care provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Admire Mukondwa
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 30 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Monarchy Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 10885406 (opens Companies House)
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does Knaresborough House provide nursing care?
- The Care Quality Commission's register does not list nursing care for Knaresborough House.
- When was Knaresborough House last inspected?
- The Care Quality Commission's latest rating for Knaresborough House was published on 30 June 2023.
- Who runs Knaresborough House?
- Knaresborough House is run by Monarchy Care Services Ltd.
- What is Knaresborough House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 30 June 2023.
Contact
- Phone
- 07426 723917
- Address
- Knaresborough House, High Street, Knaresborough, HG5 0HW Map (opens Google Maps)
Compare nearby
- – YourCare Yorkshire Limited Not yet rated, 0.3 miles away
- G Hill View Manor Good, 0.4 miles away
- G Helping Hands Knaresborough Good, 1 mile away
- G The Care and Support Group North Yorkshire Good, 1 mile away
- G Time Together Good, 1.5 miles away