Home Instead West Norfolk
- Home care
- Dementia care
- Registered since 2013
- King's Lynn, Norfolk, East of England
Outstanding
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Good to Outstanding.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
8 of 115
rated home care services in Norfolk are rated Outstanding, like this one.
Home Instead West Norfolk: inspection record
Rated Outstanding in November 2019, up from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – QCM Healthcare Kings Lynn Not yet rated, 0.2 miles away
- G NCC First Support - Western Good, 0.2 miles away
- G The Care Company UK Limited Good, 0.3 miles away
- G Ever Care Ltd Good, 0.3 miles away
- G BB Healthcare Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 1 November 2019. Quoted under the Open Government Licence.
Home Instead Senior Care provides personal care and, or a companionship service to mainly but not exclusively older people over the age of 65 in their own homes. At the time of our inspection they were providing support to over 100 people but only 27 people were receiving the regulated activity of personal care.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Laura McEwan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 1 November 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Net Care Norfolk LimitedBrand: Home Instead
- Ownership type
- Organisation
- Companies House number
- 06668906 (opens Companies House)
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Home Instead West Norfolk provide nursing care?
- The Care Quality Commission's register does not list nursing care for Home Instead West Norfolk.
- When was Home Instead West Norfolk last inspected?
- The Care Quality Commission's latest rating for Home Instead West Norfolk was published on 1 November 2019.
- Who runs Home Instead West Norfolk?
- Home Instead West Norfolk is run by Net Care Norfolk Limited.
- What is Home Instead West Norfolk's CQC rating?
- Its overall rating from the Care Quality Commission is Outstanding, published on 1 November 2019.
Contact
- Phone
- 01553 764664
- Address
- 66 High Street, King's Lynn, PE30 1AY Map (opens Google Maps)
Compare nearby
- – QCM Healthcare Kings Lynn Not yet rated, 0.2 miles away
- G NCC First Support - Western Good, 0.2 miles away
- G The Care Company UK Limited Good, 0.3 miles away
- G Ever Care Ltd Good, 0.3 miles away
- G BB Healthcare Good, 0.3 miles away