Ever Care Ltd
- Home care
- Dementia care
- Registered since 2020
- King's Lynn, Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
81 of 115
rated home care services in Norfolk are rated Good, like this one.
Ever Care Ltd: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G BB Healthcare Good, less than 0.1 miles away
- O Home Instead West Norfolk Outstanding, 0.3 miles away
- G NCC First Support - Western Good, 0.4 miles away
- G The Care Company UK Limited Good, 0.4 miles away
- – QCM Healthcare Kings Lynn Not yet rated, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 29 September 2022. Quoted under the Open Government Licence.
Ever Care is a small domiciliary care service providing personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were five people who were receiving the regulated activity of personal care.
What inspectors found
People were well cared for, with respect. Relatives described staff as lovely, kind, competent and caring. They described staff going out of their way to meet people's needs. A relative said, "It's quality care, very caring and having changed to Ever Care it's allowed me to get my life back."
Read the rest of CQC's summary
Staff understood how to protect people from harm or discrimination. There were sufficient numbers of staff deployed to meet people's needs and ensure their safety. Risks to people were assessed and their safety monitored and managed. A relative said, "I'm 100% happy knowing my [relative] is able to say in [their] own home, and that [they are] safe and someone is there to raise an alarm. Peace of mind."
Safe recruitment practices were followed to make sure the right staff were employed. Infection prevention and control practices were followed to minimise the spread of infection, including those related to COVID-19
People's needs and choices were assessed to make sure the service was right for them. Staff knew people well and provided them with the care and support they needed in a way they preferred. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff received the training, supervision and support they needed. They were very complimentary about the way the service was managed, especially how good the communication was and the involvement from the registered manager.
People and their relatives were involved in decisions about their care and support with a clear focus on supporting people to maintain and develop their independence.
We have made recommendations about the quality assurance system and management of digital information.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sophia Parnell
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 29 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ever Care Ltd
- Ownership type
- Organisation
- Companies House number
- 09300813 (opens Companies House)
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Ever Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ever Care Ltd.
- When was Ever Care Ltd last inspected?
- The Care Quality Commission's latest rating for Ever Care Ltd was published on 29 September 2022.
- Who runs Ever Care Ltd?
- Ever Care Ltd is run by Ever Care Ltd.
- What is Ever Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 September 2022.
Contact
- Phone
- 01553 777763
- Address
- 1 Quayside Offices, Hanse House, South Quay, King's Lynn, PE30 5GN Map (opens Google Maps)
Compare nearby
- G BB Healthcare Good, less than 0.1 miles away
- O Home Instead West Norfolk Outstanding, 0.3 miles away
- G NCC First Support - Western Good, 0.4 miles away
- G The Care Company UK Limited Good, 0.4 miles away
- – QCM Healthcare Kings Lynn Not yet rated, 0.5 miles away