Samzi Ltd (T/A Visiting Angels)
Home care, Harrow
Good
Rated on
Rating from the Care Quality Commission.
Samzi Ltd (T/A Visiting Angels): inspection record
Rated Good in August 2022.
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Ratings published by the Care Quality Commission.
Rated Good in August 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 50 Good home care services in Harrow, out of 54 with a rating.
About the service
From the Care Quality Commission's inspection report published 3 August 2022. Quoted under the Open Government Licence.
Samzi Ltd (T/A Visiting Angels) is a domiciliary care agency registered to provide personal care to people in their own homes. The domiciliary care agency provides personal care and assistance with other household tasks including cleaning and shopping. At the time of inspection, a service was provided to four people, one of whom received assistance with personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People received comprehensive assessment of their needs and preferences. Care plans developed from these assessments provided the information and guidance staff required to ensure people's individual needs were met in a personalised way.
The person received consistent care from regular care staff who had a good understanding of their care needs and preferences. Care staff were punctual and stayed the agreed amount of time.
Read the full summary
The person using the service was unable to speak with us due to their needs. The person's relative spoke in a positive way about the service and the care provided to their family member.
Systems were in place to protect people from abuse. These included safeguarding policies and appropriate training for staff. Personalised risk assessments helped keep the person safe and supported their independence. The person's relative was confident that the person was safe when in the presence of care staff.
Suitable infection control practices helped to prevent and control the spread of infections including COVID- 19.
Recruitment and selection policies and procedures were very robust. This helped to ensure that only suitable staff were employed to provide care and support to people. Staff were provided with the training and support they needed to carry out their roles and responsibilities in providing good quality effective care.
Policies and processes were in place to support safe management and administration of medicines.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Effective quality checks monitored the care and support provided to people and improvements to the service were made when deficiencies were found.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | C203, Cunningham House, Westfield Lane, Harrow, HA3 9ED |
|---|---|
| Neighbourhood | Kenton, Harrow |
| Phone | 07713 789281 |
| Website | www.visiting-angels.co.uk |
| Registered manager | Verity Carrington |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 3 August 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Samzi Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12153508 (opens Companies House) |
Nearest alternatives
- G Pamir Homecare Home care, less than 0.1 miles awayGood
- G Allfor Care Home care, 0.5 miles awayGood
- G Eleada Care Services Home care, 0.6 miles awayGood
- G Field's Care Ltd Home care, 0.7 miles awayGood
- – GN122 Health Care Limited Home care, 0.7 miles awayNot yet rated
Getting help from London Borough of Harrow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Harrow
- Ask for a care needs assessment
- Phone: 020 8901 2680. Email ahadults@harrow.gov.uk
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Harrow
Checked on the council's website, November 2026.
Common questions
- Does Samzi Ltd (T/A Visiting Angels) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Samzi Ltd (T/A Visiting Angels).
- When was Samzi Ltd (T/A Visiting Angels) last inspected?
- The Care Quality Commission's latest rating for Samzi Ltd (T/A Visiting Angels) was published on 3 August 2022.
- Who runs Samzi Ltd (T/A Visiting Angels)?
- Samzi Ltd (T/A Visiting Angels) is run by Samzi Ltd.
- What is Samzi Ltd (T/A Visiting Angels)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 3 August 2022.