Greenline Healthcare Group Ltd
- Home care
- Dementia care
- Registered since 2020
- Bulwell, Nottingham, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
49 of 58
rated home care services in Nottingham are rated Good, like this one.
Greenline Healthcare Group Ltd: inspection record
Rated Good in February 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G NurtureCare Ltd Good, 0.4 miles away
- – M'kadesh Healthcare Ltd Not yet rated, 0.5 miles away
- – SPX Healthcare Solutions - Main Office Not yet rated, 0.5 miles away
- G Ambito Community Services East Midlands Good, 0.6 miles away
- G Crossover Care Ltd Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 2 February 2023. Quoted under the Open Government Licence.
Greenline Healthcare Group Limited is a domiciliary care agency providing personal care to older and younger adults. The service supported 5 people at the time of the inspection. Everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Medicines were managed safely. Medicine administration records provided detailed instructions in how to give prescribed medicines safely. Risks were assessed and risk reduction measures in place. Incidents were reported and reviewed by the management team in a timely manner to ensure lessons were learnt. Staff were recruited safely and there were enough staff to ensure people received safe support according to their needs and preferences. There was an updated infection control policy in place and staff worked in line with this.
Read the rest of CQC's summary
Care was delivered in line with best practice guidance and the law. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff received training in a variety of areas. Specialist training was sought following our last inspection to ensure people received safe and effective support. People's nutrition and hydration needs were assessed, and support provided in line with their individual needs.
The management team had embedded quality monitoring systems and audits in place picked up on issues in a timely manner. The registered manager was aware of their responsibility to notify CQC of certain events. People and staff told us the registered manager was open and honest, listened when issues were raised and worked in partnership with others.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Mercy Toku
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 2 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 12261147 (opens Companies House)
Greenline Home Care and Supported Living Ltd runs 2 services, all in the East Midlands. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Greenline Home Care and Supported Living Ltd
- – Wood House Not yet rated. Care home, Nottinghamshire
Getting help from Nottingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottingham City Council
- Ask for a care needs assessment
- Phone: 0115 876 3330, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Nottingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Greenline Healthcare Group Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Greenline Healthcare Group Ltd.
- When was Greenline Healthcare Group Ltd last inspected?
- The Care Quality Commission's latest rating for Greenline Healthcare Group Ltd was published on 2 February 2023.
- Who runs Greenline Healthcare Group Ltd?
- Greenline Healthcare Group Ltd is run by Greenline Home Care and Supported Living Ltd. It runs 2 services, all in the East Midlands.
- What is Greenline Healthcare Group Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 February 2023.
Contact
- Phone
- 0333 577 8089
- Address
- 153a Brooklyn Road, Bulwell, Nottingham, NG6 9GN Map (opens Google Maps)
Compare nearby
- G NurtureCare Ltd Good, 0.4 miles away
- – M'kadesh Healthcare Ltd Not yet rated, 0.5 miles away
- – SPX Healthcare Solutions - Main Office Not yet rated, 0.5 miles away
- G Ambito Community Services East Midlands Good, 0.6 miles away
- G Crossover Care Ltd Good, 0.7 miles away