Happy Home Care Services Ltd
- Home care
- Dementia care
- Registered since 2020
- Rothwell, Leeds, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
14 months
since the latest rating was published.
109 of 132
rated home care services in Leeds are rated Good, like this one.
Happy Home Care Services Ltd: inspection record
Rated Good in August 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Helping Hands Rothwell Good, 0.1 miles away
- – Aspire Hub 2 No overall rating, 0.9 miles away
- – The Sycamores Not yet rated, 0.9 miles away
- G The Acorns Good, 2.5 miles away
- RI Rift Solutions Limited Requires improvement, 2.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 5 August 2025 (assessment visit 22 June 2025). Quoted under the Open Government Licence.
Date of inspection: 3 July to 18 July 2025. Happy Home Care Services Ltd is a domiciliary care agency supporting people with personal care living in their own homes.This inspection was prompted due to the length of time since our last inspection. At the time of the inspection, 26 people were receiving support from the service.
- Safe Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider had learnt lessons from the previous inspection, and we found the service had made the improvements required.Recruitment processes were robust, and audits continued to identify where improvements were needed. Staff were knowledgeable and new how to report any safeguarding concerns and incidents were investigated with actions taken to mitigate future risks. People were safely supported by staff with their medicine administration. Risk assessments were in place to guide staff on how best to support people and their needs. Staff involved people and their relatives in decisions and reviews of care. The service supported people to access external health care professionals to try to promote their well-being. Staff respected people’s choices and understood how to obtain consent. The leadership team were passionate about their responsibility to care for people and the staff team told us they felt supported.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- George Swan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 12 May 2023. Latest assessment published 5 August 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Happy Home Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 12137785 (opens Companies House)
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does Happy Home Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Happy Home Care Services Ltd.
- When was Happy Home Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Happy Home Care Services Ltd was published on 5 August 2025.
- Who runs Happy Home Care Services Ltd?
- Happy Home Care Services Ltd is run by Happy Home Care Services Ltd.
- What is Happy Home Care Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 5 August 2025.
Contact
- Phone
- 07761 529190
- Address
- 11 Marsh Street, Rothwell, Leeds, LS26 0AG Map (opens Google Maps)
Compare nearby
- G Helping Hands Rothwell Good, 0.1 miles away
- – Aspire Hub 2 No overall rating, 0.9 miles away
- – The Sycamores Not yet rated, 0.9 miles away
- G The Acorns Good, 2.5 miles away
- RI Rift Solutions Limited Requires improvement, 2.5 miles away