Ethan Care Woking
- Home care
- Dementia care
- Registered since 2021
- Woking, Surrey, South East
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
No rating
No ratings have been published for this service yet.
92%
of rated home care services in Surrey are Good or Outstanding (87% across the South East, 88% across England).
Ethan Care Woking: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Newcross Healthcare Solutions Limited - South (Good, 0.1 miles away) and Allbest Solutions Limited (Good, 0.1 miles away).
Nearest home care services:
- – Pure Moments Ltd No overall rating, 0.1 miles away
- G Newcross Healthcare Solutions Limited - South Good, 0.1 miles away
- G Allbest Solutions Limited Good, 0.1 miles away
- – Walfinch Guildford and Woking Not yet rated, 0.1 miles away
- G SCC Prison Social Care Team Good, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 26 October 2026 (assessment visit 27 July 2026). Quoted under the Open Government Licence.
We carried out this assessment on 1 September 2026. Ethan Care Woking is a care at home service providing personal care to older people, including those living with mental health conditions. At the time of the assessment, 22 people were using the service and receiving personal care from the service.
- Safe No rating
- Effective Good
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The service is also registered as a supported living service, although at the time of our assessment there was no one receiving a regulated activity. We therefore did not assess this part of their registration.
The service was registered to provide support to people living with a learning disability, although no one had a diagnosis at the time of the assessment. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to community facilities. We were assured the provider and staff demonstrated these principles.
During the assessment, we identified breaches of regulation relating to governance. Governance systems were not always robust and did not provide leaders with effective oversight of the service. As a result, leaders had not identified a range of concerns, including medicines management issues and information within care plans.
Whilst people received care that met their needs, care plans did not always provide clear guidance on how to support specific health conditions. We also found people were not consistently supports to consider and record their wishes for future care, in line with the providers policies and procedures.
We discussed the concerns with the management team during the assessment. The provider took prompt action to address the concerns identified.
We also identified areas of good practice. There was a positive learning culture where staff were encouraged to reflect on practice and improve the support they provided. Staff had a good understanding of their responsibilities in maintaining people’s safety.
Leaders worked effectively in partnership with people, relatives and external professionals to ensure people received coordinated care that met their individual needs.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people generally experienced positive outcomes, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated requires improvement.
Governance systems were not always effective in providing oversight and driving improvement. However, leaders were compassionate and committed to supporting the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Bosede Ogunniyi-Aseda
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ethan Care Services Limited
- Ownership type
- Organisation
- Companies House number
- 12260038 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Ethan Care Woking provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ethan Care Woking.
- When was Ethan Care Woking last inspected?
- The Care Quality Commission's latest rating for Ethan Care Woking was published on 26 October 2026.
- Who runs Ethan Care Woking?
- Ethan Care Woking is run by Ethan Care Services Limited.
- What is Ethan Care Woking's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 07776 412662
- Address
- Fides House, 10 Chertsey Road, Woking, GU21 5AB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Newcross Healthcare Solutions Limited - South (Good, 0.1 miles away) and Allbest Solutions Limited (Good, 0.1 miles away).
Nearest home care services:
- – Pure Moments Ltd No overall rating, 0.1 miles away
- G Newcross Healthcare Solutions Limited - South Good, 0.1 miles away
- G Allbest Solutions Limited Good, 0.1 miles away
- – Walfinch Guildford and Woking Not yet rated, 0.1 miles away
- G SCC Prison Social Care Team Good, 0.2 miles away