Sunnyside
- Care home
- 4 beds
- No nursing
- Registered since 2013
- Martham, Norfolk, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Inadequate to Requires improvement.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
86 of 288
rated care homes in Norfolk are rated Requires improvement, like this one.
Sunnyside: inspection record
Rated Requires improvement in October 2020, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Martham Lodge Residential Care Home (Good, 0.6 miles away) and Ealing House Residential Care Home (Outstanding, 1 mile away).
Nearest care homes:
- G Martham Lodge Residential Care Home Good, 0.6 miles away
- O Ealing House Residential Care Home Outstanding, 1 mile away
- I The Windmill Care Home Ltd Inadequate, 1.8 miles away
- I Pine Lodge Inadequate, 2.2 miles away
- G The Vineries Good, 2.5 miles away
About the service
From the Care Quality Commission's inspection report published 22 October 2020. Quoted under the Open Government Licence.
Sunnyside is a residential care home providing personal care to up to four younger people with a learning disability, mental health condition or sensory impairment. At the time of this inspection, the service was supporting two people.
Read the rest of CQC's summary
The home had been designed taking into account best practice guidance and the principles and values underpinning Registering the Right Support. For example, the home was small and located in a village location that assisted the people who lived there to participate easily in their local community.
What inspectors found
The service had made improvements since our last inspection although further improvements were required, particularly around risk management and infection prevention and control. For example, we found some areas of the home not as clean as expected and staff were not always following the government's guidance on social distancing and the use of personal protective equipment. Further consideration was also needed in relation to managing people's risks and staffing gender and levels at night
Read the rest of CQC's summary
However, the outcomes for the two people who used the service were good and staff had supported them to live independently. One person said, "I feel happy here, the staff are kind to me." The relatives we spoke with confirmed this as did the health and social care professionals. Staff supported and engaged with people and helped them live meaningful lives with the support of professionals.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.
The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
All those we spoke with talked positively of the management team and the improvements they had made. Staff felt valued and supported and relatives told us the home was good at communicating with them. The manager understood their regulatory responsibilities and the importance of leading their staff team. However, the quality monitoring system had not completely identified and rectified the few concerns we found during this inspection.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Safe was rated Requires improvement on 22 October 2020. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 22 October 2020. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
Registration details
- Registered manager
- Claire Thurgood
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 22 October 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Jennifer Grego
- Ownership type
- Individual
Mrs Jennifer Grego runs 6 services, all in the East of England. 1 is rated Good or Outstanding and 5 are rated Requires improvement or Inadequate.
Other services run by Mrs Jennifer Grego
- G Sapphire House Good. Care home, Norfolk
- RI Amethyst Lodge Requires improvement. Care home, Norfolk
- RI Honeysuckle Cottage Requires improvement. Care home, Norfolk
- RI Newhaven Requires improvement. Care home, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Sunnyside provide nursing care?
- No. The Care Quality Commission lists Sunnyside as a care home without nursing.
- How many beds does Sunnyside have?
- The Care Quality Commission's register lists 4 beds at Sunnyside.
- When was Sunnyside last inspected?
- The Care Quality Commission's latest rating for Sunnyside was published on 22 October 2020.
- Who runs Sunnyside?
- Sunnyside is run by Mrs Jennifer Grego. It runs 6 services, all in the East of England.
- What is Sunnyside's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 22 October 2020.
Contact
- Phone
- 01493 740692
- Address
- 12 Damgate Lane, Martham, Great Yarmouth, NR29 4PZ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Martham Lodge Residential Care Home (Good, 0.6 miles away) and Ealing House Residential Care Home (Outstanding, 1 mile away).
Nearest care homes:
- G Martham Lodge Residential Care Home Good, 0.6 miles away
- O Ealing House Residential Care Home Outstanding, 1 mile away
- I The Windmill Care Home Ltd Inadequate, 1.8 miles away
- I Pine Lodge Inadequate, 2.2 miles away
- G The Vineries Good, 2.5 miles away