The Old Hall

We found the following examples of good practice.

• Handwashing signs and facilities were located at main entrance and signing in book.

• Visitors were provided with a mask if they have forgotten to bring one.

• The provider had introduced 'remote' visiting and some relatives continued to face time and make telephone calls.

• Any people returning from hospital or newly admitted people were 'barrier nursed' for 14 days.

• The provider had rostered additional staff on shift as more input had been required providing meals in bedrooms and lounges. The home was well staffed.

• There was a set pre-admission form and the process was completed over the phone.

• All new admissions were subject to a 14 day isolation period.

• All people had their temperatures monitored twice daily and staff observed for any signs and or symptoms of infection.

• There was monthly swab testing for people living in the home and staff were tested weekly.

• Staff had a 'sepsis box' in place with oximeter, thermometer and other health monitoring equipment.

• There were signs throughout the home to prompt staff with good practice around personal protective equipment and had washing.

• The registered manager and deputy received additional IPC training from Lincolnshire County Council and that was then demonstrated to staff.

• A regular cleaning and disinfection programme was conducted by housekeeping staff.

• There was a clinical lead who coordinated all the IPC information.

• Staff adhered to the current IPC policy and none were observed to have false or painted nails in place.

Further information is in the detailed findings below.

The five questions we ask about services and what we found