Esplanade House

We found the following examples of good practice.

Staff donned, doffed and disposed of personal protective equipment (PPE) safely and in line with the relevant guidance. Throughout our inspection staff were wearing the required levels of PPE and maintaining social distancing as much as possible.

The manager had consulted with people and their relatives about how to facilitate visits and risk assessments had been completed, which determined the impact on each person and how they would maintain contact. Since the start of the coronavirus pandemic people had been supported to maintain contact with their relatives through video calls, phone calls and by meeting them outside when able to.

Clear processes were in place for any visitors which included a temperature check, hand sanitising, and support to use appropriate PPE correctly.

Esplanade House had systems in place to ensure regular testing of people and staff for Covid 19 and followed government guidelines for the frequency of tests.

The service had no vacancies and had not had any new admissions since the start of the pandemic. However, the manager understood government guidance about how safe admissions should take place, including self-isolation for 14 days, if they needed to do so. New staff employed completed a 14-day isolation period and testing, prior to commencing work in the home. This meant risks were reduced to people and staff at the service.

Staff had training and support to understand the fundamentals of infection control and Covid 19. There was a contingency plan for the service during an outbreak.

The home was clean and hygienic. Robust cleaning measure were put into place. For example, they had measures in place to make sure high touch areas maintain a high level of cleanliness.

The provider had developed policies, procedures and guidance for the home which had been implemented. Quality assurance audits were being completed during the COVID-19 pandemic to reflect best practice.

Staff understood the risks well and had followed full infection control measures to care for people. People living at the home had been supported to understand the risks around COVID-19, to help maintain their own safety

The five questions we ask about services and what we found