Orchard House Care Home
- Care home
- 67 beds
- Nursing care
- Dementia care
- Registered since 2011
- Wisbech, Cambridgeshire, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
First rated Inadequate in 2015, most recently Requires improvement in December 2020.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
10 of 121
rated care homes in Cambridgeshire are rated Requires improvement, like this one.
Orchard House Care Home: inspection record
Rated Requires improvement in December 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Glennfield Care Home (Good, less than 0.1 miles away) and THE CHESTNUTS RESIDENTIAL CARE HOME (Good, 0.3 miles away).
Nearest care homes:
- G Glennfield Care Home Good, less than 0.1 miles away
- G THE CHESTNUTS RESIDENTIAL CARE HOME Good, 0.3 miles away
- RI Langley Lodge Residential Home Requires improvement, 0.5 miles away
- G Lyncroft Care Home Good, 0.6 miles away
- G Dove Court Good, 0.9 miles away
About the service
From the Care Quality Commission's inspection report published 4 December 2020. Quoted under the Open Government Licence.
Orchard House is a care home providing personal and nursing care to 47 people aged 65 and over at the time of the inspection. The service can support up to 67 people.
What inspectors found
There were not always enough staff working in one area of the home and this put people at risk of not receiving care when they needed it.
Read the rest of CQC's summary
People were happy with the care home and the staff that provided their care.
People felt safe living at the home and staff knew how to report possible harm. Staff assessed and reduced risks as much as possible, and there was equipment in place to help people remain as independent as possible. The provider obtained key recruitment checks before new staff started work.
People received their medicines and staff knew how these should be given. Medicine records were completed accurately and with enough detail. Staff used protective equipment, such as gloves and aprons.
Systems to monitor how well the home was running were carried out. Concerns were followed up to make sure action was taken to rectify any issues. Changes were made where issues had occurred elsewhere, so that the risk of a similar incident occurring again was reduced. People were asked their view of the home and action was taken to change any areas they were not happy with.
Questions to ask when you visit
- Safe was rated Requires improvement on 4 December 2020. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 4 December 2020. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
Registration details
- Registered manager
- Sarah Watson
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)11 inspection reports, latest 4 December 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- RCH Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 02325401 (opens Companies House)
RCH Care Homes Limited runs 9 services in England, 5 of them in the East of England. 6 are rated Good or Outstanding and 3 are rated Requires improvement or Inadequate.
Other services run by RCH Care Homes Limited
- G Brentwood Care Centre Good. Care home with nursing, Essex
- G Manton Heights Care Centre Good. Care home, Bedford
- G Park View Care Centre Good. Care home with nursing, Kent, South East
- G Queens Court Care Home Good. Care home with nursing, Essex
Getting help from Cambridgeshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cambridgeshire County Council
- Ask for a care needs assessment
- Phone: 0345 045 5202, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cambridgeshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Orchard House Care Home provide nursing care?
- Yes. The Care Quality Commission lists Orchard House Care Home as a care home with nursing.
- How many beds does Orchard House Care Home have?
- The Care Quality Commission's register lists 67 beds at Orchard House Care Home.
- When was Orchard House Care Home last inspected?
- The Care Quality Commission's latest rating for Orchard House Care Home was published on 4 December 2020.
- Who runs Orchard House Care Home?
- Orchard House Care Home is run by RCH Care Homes Limited. It runs 9 services in England, 5 of them in the East of England.
- What is Orchard House Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 4 December 2020.
Contact
- Phone
- 01945 578654
- Address
- 107 Money Bank, Wisbech, PE13 2JF Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Glennfield Care Home (Good, less than 0.1 miles away) and THE CHESTNUTS RESIDENTIAL CARE HOME (Good, 0.3 miles away).
Nearest care homes:
- G Glennfield Care Home Good, less than 0.1 miles away
- G THE CHESTNUTS RESIDENTIAL CARE HOME Good, 0.3 miles away
- RI Langley Lodge Residential Home Requires improvement, 0.5 miles away
- G Lyncroft Care Home Good, 0.6 miles away
- G Dove Court Good, 0.9 miles away