Tramways
- Care home
- 14 beds
- Nursing care
- Registered since 2010
- Brislington, Bristol, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2016, most recently Good in August 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
79 of 83
rated care homes in Bristol are rated Good, like this one.
Tramways: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hampstead Road Care Home Good, 0.1 miles away
- G The Recovery Hub Good, 0.2 miles away
- G John Cabot House Good, 0.3 miles away
- G Alexandra House - Bristol Good, 0.6 miles away
- G Wells Road Good, 0.6 miles away
What inspectors found
From the Care Quality Commission's inspection report published 29 August 2019. Quoted under the Open Government Licence.
People were well supported to stay safe. People continued to receive safe support with their medicines. These were stored safely with systems in place to check stock levels on a regular basis. There were enough numbers of staff to care for people safely and to meet their needs. Staff told us staffing levels worked well and meant they could spend time with people on a one to one basis.
Read the rest of CQC's summary
People were supported effectively with their healthcare needs. This was because staff continued to liaise with other healthcare professionals to meet people's needs. These included district nurses and community psychiatric nurses. Support plans contained clear ways for staff to support people with their mental health needs.
Staff received training and support to enable them to carry out their roles. Staff felt able to approach senior staff and the registered manager. Staff were aware of where to find policies and procedures when needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was an effective management structure in place. There was a team of support workers, team leaders and the registered manager. Staff spoke positively about management at the home.
There were systems in place to monitor and improve the quality of the service. Audits were carried out and people's views were sought. Where shortfalls were picked up the registered manager was using the information to improve the service.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Stephen Pratt
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Mental Health
Inspection report
Read the full inspection report (opens the Care Quality Commission website)7 inspection reports, latest 29 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Milestones TrustBrand: Milestones Trust
- Ownership type
- Organisation
- Companies House number
- 02011021 (opens Companies House)
- Charity number
- 294377
Milestones Trust runs 36 services, all in the South West. 33 are rated Good or Outstanding, 2 are rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Milestones Trust
- O Mayo House Outstanding. Care home, South Gloucestershire
- O Milestones Supported Living Service Outstanding. Home care, South Gloucestershire
- G 120 Furber Road Good. Care home, Bristol
- G 12A Masefield Avenue Good. Care home with nursing, Swindon
Getting help from Bristol City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bristol City Council
- Ask for a care needs assessment
- Phone: 0117 922 2700
- Contact adult social care online
- Support for carers
- Paying for care: Bristol City Council
Checked on the council's website, November 2026.
Common questions
- Does Tramways provide nursing care?
- Yes. The Care Quality Commission lists Tramways as a care home with nursing.
- How many beds does Tramways have?
- The Care Quality Commission's register lists 14 beds at Tramways.
- When was Tramways last inspected?
- The Care Quality Commission's latest rating for Tramways was published on 29 August 2019.
- Who runs Tramways?
- Tramways is run by Milestones Trust. It runs 36 services, all in the South West.
- What is Tramways's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 August 2019.
Contact
- Phone
- 0117 300 9637
- Address
- 1 Tramway Road, Brislington, Bristol, BS4 3DS Map (opens Google Maps)
Compare nearby
- G Hampstead Road Care Home Good, 0.1 miles away
- G The Recovery Hub Good, 0.2 miles away
- G John Cabot House Good, 0.3 miles away
- G Alexandra House - Bristol Good, 0.6 miles away
- G Wells Road Good, 0.6 miles away