Priory Highfields
- Care home
- 8 beds
- No nursing
- Registered since 2021
- Staffordshire, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published.
48 of 231
rated care homes in Staffordshire are rated Requires improvement, like this one.
Priory Highfields: inspection record
Rated Requires improvement in November 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Chasewater Mews (Good, 0.3 miles away) and Grangemoor House Nursing Home (Good, 1 mile away).
Nearest care homes:
- G Chasewater Mews Good, 0.3 miles away
- RI WhiteHorse Care - Brownhills Requires improvement, 0.8 miles away
- G Grangemoor House Nursing Home Good, 1 mile away
- G The Lodge Nursing Home Good, 1 mile away
- G Chaseview Nursing Home Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 11 November 2023. Quoted under the Open Government Licence.
Priory Highfields is a residential care home made up of 2 separate domestic-style houses providing personal care to 7 people at the time of the inspection. The service can support up to 8 people. The service was for younger people with a learning disability and/or autism.
What inspectors found
Right Support: Risks were not always assessed and planned for. However, staff knew people well and had not come to harm. Medicines were generally safely managed, but some improvements were needed. Staff were recruited safely. People were protected from the risk of abuse by staff. Where abuse had been identified action was taken by the provider to safeguard people. People were protected from the risk of infection. People had access to health professionals as needed. People were supported with food and drinks of their choice. The home environment was in line with people's preferences and it's safety was checked and maintained.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: People were supported by a caring staff team who treated them with respect. People were encouraged to be independent, where possible. People were enabled to partake in a range of hobbies and activities.
Right Culture: Quality assurance systems to monitor and improve the quality and safety of the service were not always effective. The service worked in partnership with external professionals and organisations. The registered manager and staff team were person-centred and wanted the best outcomes for people. Relatives felt able to raise concerns, if needed, although felt proactive communication could be improved. Staff felt supported and felt able to go to the registered manager.
Questions to ask when you visit
- Safe was rated Requires improvement on 11 November 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 11 November 2023. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 11 November 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Parkcare Homes (No.2) LimitedBrand: Priory Group
- Ownership type
- Organisation
- Companies House number
- 04000281 (opens Companies House)
Parkcare Homes (No.2) Limited runs 88 services in England, 13 of them in the West Midlands. 72 are rated Good or Outstanding, 12 are rated Requires improvement or Inadequate and 4 have no rating yet.
Other services run by Parkcare Homes (No.2) Limited
- O Fitzwilliam Lodge Outstanding. Care home, Rotherham, Yorkshire and the Humber
- O Riverview Outstanding. Care home, Devon, South West
- O Tree Top View Outstanding. Care home, Lancashire, North West
- G 95 Bromyard Road Good. Care home, Worcestershire
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Priory Highfields provide nursing care?
- No. The Care Quality Commission lists Priory Highfields as a care home without nursing.
- How many beds does Priory Highfields have?
- The Care Quality Commission's register lists 8 beds at Priory Highfields.
- When was Priory Highfields last inspected?
- The Care Quality Commission's latest rating for Priory Highfields was published on 11 November 2023.
- Who runs Priory Highfields?
- Priory Highfields is run by Parkcare Homes (No.2) Limited. It runs 88 services in England, 13 of them in the West Midlands.
- What is Priory Highfields's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 11 November 2023.
Contact
- Phone
- 01543 684948
- Address
- 11 Highfields Road, Chasetown, Burntwood, WS7 4QR Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Chasewater Mews (Good, 0.3 miles away) and Grangemoor House Nursing Home (Good, 1 mile away).
Nearest care homes:
- G Chasewater Mews Good, 0.3 miles away
- RI WhiteHorse Care - Brownhills Requires improvement, 0.8 miles away
- G Grangemoor House Nursing Home Good, 1 mile away
- G The Lodge Nursing Home Good, 1 mile away
- G Chaseview Nursing Home Good, 1 mile away