Medihands Clifton
Care home, Kingston upon Thames, 14 beds
Good
Rated on
Rating from the Care Quality Commission.
Medihands Clifton: inspection record
Rated Good in July 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016, then Requires improvement in 2019, then Good in July 2021.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 5 years ago.
How it compares locally
- One of 21 Good care homes in Kingston upon Thames, out of 28 with a rating.
- Smaller than 7 in 10 care homes in Kingston upon Thames.
About the service
From the Care Quality Commission's inspection report published 22 July 2021. Quoted under the Open Government Licence.
Medihands Clifton is a residential care home providing personal care for up to 14 people who require support to maintain their mental health. At the time of the inspection, there were 11 people living there.
What inspectors found
The provider had made improvements since the last inspection in how they monitored the safety and quality of care they provided to people. The provider used the systems in place to identify concerns and areas that needed to be improved. Medicines were stored appropriately in a lockable cabinet. Staff managed and administered medicines safely to people as prescribed. Staff were up to date with training that enabled them to provide care effectively.
Staff understood the abuse that could happen to people and knew the action to take to minimise the risk of avoidable harm. Risk assessments and management plans were in place. Staff managed risks to people's health and well-being in line with their support plans.
Read the full summary
New staff underwent checks for their roles before they started providing care. People were supported by sufficient numbers of staff. The provider took action when incidents and accidents happened and learnt lessons to improve the quality of care. Premises were checked for cleanliness and safety to ensure they were safe, clean and suitably adapted to meet people's needs.
People's needs were met by staff who followed guidance and support they obtained from health and social care agencies. Staff were trained to carry out their roles and received appropriate support through induction, team meetings and supervisions to discuss their work and performance.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received care in a person-centred manner. People using the service felt confident to approach the deputy managers and staff to raise any concerns or suggestions they wanted to discuss. The provider worked closely with external agencies to develop the service and make improvements when needed to plan and deliver safe care to people.
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 17 Bodley Road, New Malden, KT3 5QD |
|---|---|
| Neighbourhood | New Malden, Kingston upon Thames |
| Phone | 020 8949 3581 |
| Registered manager | Marion Grubb |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 8 inspection reports, latest 22 July 2021 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Mrs Jayashree Sawmynaden |
|---|---|
| Ownership type | Individual |
Mrs Jayashree Sawmynaden runs 2 services in London. 2 are rated Good or Outstanding.
Other services run by Mrs Jayashree Sawmynaden
- G Medihands Healthcare Care home, Kingston upon ThamesGood
Nearest alternatives
- G HF Trust - Thetford Road Care home, 0.1 miles awayGood
- – Little Brook House Care home with nursing, 0.2 miles awayNot yet rated
- G Cloyda Care Home Care home, 0.3 miles awayGood
- O Devonshire Dementia Care Home Care home, 0.3 miles awayOutstanding
- O The White House Nursing Home Limited Care home with nursing, 0.3 miles awayOutstanding
Getting help from Royal Borough of Kingston upon Thames
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Kingston upon Thames
- Ask for a care needs assessment
- Phone: 020 8547 5005. Email adults@kingston.gov.uk
- Support for carers
- Paying for care: Royal Borough of Kingston upon Thames
Checked on the council's website, November 2026.
Common questions
- Does Medihands Clifton provide nursing care?
- No. The Care Quality Commission lists Medihands Clifton as a care home without nursing.
- How many beds does Medihands Clifton have?
- The Care Quality Commission's register lists 14 beds at Medihands Clifton.
- When was Medihands Clifton last inspected?
- The Care Quality Commission's latest rating for Medihands Clifton was published on 22 July 2021.
- Who runs Medihands Clifton?
- Medihands Clifton is run by Mrs Jayashree Sawmynaden. It runs 2 services in London.
- What is Medihands Clifton's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 July 2021.