Dixons Farm

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported

this practice. Relevant capacity assessments and best interests assessments had been undertaken. Evidence confirmed relevant professionals were involved in people's care and needs. A range of meals according to people's choice and needs were provided. The service had been designed to support people's individual needs. The registered manager told us of their ongoing refurbishment plans.

People received good care. We observed kind and caring interactions between staff and people. People were treated with dignity and respect and their choices were considered.

Care files contained information about how to support people's individual needs. A range of activities were provided to people according to their likes and choice. Technology was being used to good effect in the service. A system had been developed to ensure complaints were managed.

We received positive feedback about the management, the support they offered and the changes since the last inspection. All members of the staff team were open and transparent during the inspection. Audits and monitoring of the service was ongoing and team meetings were taking place.