Primrose Lodge
- Care home
- 15 beds
- No nursing
- Dementia care
- Registered since 2010
- Syston, Leicestershire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Requires improvement in 2015, most recently Good in September 2019.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
116 of 148
rated care homes in Leicestershire are rated Good, like this one.
Primrose Lodge: inspection record
Rated Good in September 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Lingdale Lodge Good, less than 0.1 miles away
- RI Ashford House Care Home Requires improvement, 1.1 miles away
- G Northfield House Residential Home Good, 1.2 miles away
- RI Syston Lodge Residential Home Requires improvement, 1.4 miles away
- G Barkby Road Good, 1.6 miles away
About the service
From the Care Quality Commission's inspection report published 27 September 2019. Quoted under the Open Government Licence.
Primrose Lodge is a residential care home, providing personal care for up to 15 people aged 55 and over who may also be living with dementia. Accommodation is provided over the ground floor with all rooms having access to an ensuite WC.
What inspectors found
All the people and relatives we spoke with praised the home. People felt safe and well cared for. People's preferences were respected, and staff were sensitive and attentive to people's needs. Staff were seen to be kind, caring and friendly and it was clear staff knew people and their relatives well.
Read the rest of CQC's summary
There were sufficient numbers of staff employed to ensure people's needs were met. We saw staff had time to sit and engage people in conversation.
Recruitment practices were safe and staff received the training they required for their role.
Risks to people's health, safety and well-being were assessed and care plans were in place to ensure risks were mitigated as much as possible.
Staff were aware of their responsibilities to safeguard people and the home had robust procedures in place.
People's care plans contained personalised information detailing how people wanted their care to be delivered.
Staff were keen to ensure people's rights were respected including those related ethnicity and dietary requirments.
People received their medicines safely and as prescribed. Medicine management practices were safe
The service was provided in a homely environment however recommendations were made to add a sink in the laundry room to assist with infection control procedures.
Consideration was given to providing a variety of leisure and social activities for people to enjoy.
Quality assurance systems were in place to assess, monitor and improve the quality and safety of the service provided.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Samantha Bacon
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 27 September 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Broadoak Group of Care Homes
- Ownership type
- Partnership
Broadoak Group of Care Homes runs 17 services, all in the East Midlands. 9 are rated Good or Outstanding, 4 are rated Requires improvement or Inadequate and 4 have no rating yet.
Other services run by Broadoak Group of Care Homes
- G Broadoak Lodge Good. Care home, Leicestershire
- G Broadoak Park Good. Care home, Nottinghamshire
- G Cherry Tree Cottage Good. Care home, Nottinghamshire
- G Cockington House Good. Care home, Nottingham
Getting help from Leicestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leicestershire County Council
- Ask for a care needs assessment
- Phone: 0116 305 0004, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Leicestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Primrose Lodge provide nursing care?
- No. The Care Quality Commission lists Primrose Lodge as a care home without nursing.
- How many beds does Primrose Lodge have?
- The Care Quality Commission's register lists 15 beds at Primrose Lodge.
- When was Primrose Lodge last inspected?
- The Care Quality Commission's latest rating for Primrose Lodge was published on 27 September 2019.
- Who runs Primrose Lodge?
- Primrose Lodge is run by Broadoak Group of Care Homes. It runs 17 services, all in the East Midlands.
- What is Primrose Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 September 2019.
Contact
- Phone
- 0116 269 7871
- Address
- Lingdale, East Goscote, LE7 3XW Map (opens Google Maps)
Compare nearby
- G Lingdale Lodge Good, less than 0.1 miles away
- RI Ashford House Care Home Requires improvement, 1.1 miles away
- G Northfield House Residential Home Good, 1.2 miles away
- RI Syston Lodge Residential Home Requires improvement, 1.4 miles away
- G Barkby Road Good, 1.6 miles away