The Village Nursing Home
- Care home
- 90 beds
- Nursing care
- Dementia care
- Registered since 2022
- Kingswinford, Dudley, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Requires improvement at every inspection since 2021.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
21 of 82
rated care homes in Dudley are rated Requires improvement, like this one.
The Village Nursing Home: inspection record
Rated Requires improvement in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Bromley Place (Good, 0.2 miles away) and Tiled House (Good, 0.4 miles away).
Nearest care homes:
- G Bromley Place Good, 0.2 miles away
- G Tiled House Good, 0.4 miles away
- G Abbeygate Care Centre Good, 0.5 miles away
- G Eve House Good, 0.5 miles away
- RI Rosewood Care Home Requires improvement, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 30 July 2022. Quoted under the Open Government Licence.
The Village Nursing Home is a residential care home providing personal and nursing care and accommodation for up to 90 people across three floors. Each floor is separated into two units each with its own communal areas. The service supports people with complex needs including dementia and people with nursing needs. At the time of our inspection there were 68 people using the service.
What inspectors found
We were not always assured people received their medicines as prescribed due to the lack of information in their records for time sensitive medicines. We were not assured risks to people were effectively monitored due to the lack of records to support the management of these and discrepancy in records. The provider's internal checks had not identified the shortfalls we found during our inspection.
Read the rest of CQC's summary
We have recommended for the provider to seek external advice and guidance on providing an environment that will meet the needs of people with dementia. With observed some practices which compromised people's dignity.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; however, the policies and systems in the service did not always support this practice. We found Deprivation of Liberty Safeguards (DoLS) authorisations had expired and the provider had not sent requests for renewals in a timely manner. The new registered manager has implemented a new system to address this.
Safeguarding procedures were in place, and staff had received training to protect people from abuse. Action had been taken to learn from incidents that had occurred to reduce the risks of the same incident reoccurring. Staff were recruited safely. The provider was actively recruiting to reduce the number of agency staff used to support people. We were assured with the measures in place to prevent the spread of infection.
People were supported to access routine healthcare appointments. People told us they enjoyed the food provided and were supported to eat and drink enough to maintain their health. Staff had received additional training in relation to peoples medical needs to increase their knowledge and understanding. The provider had implemented additional training to agency staff to ensure they had the skills to support people who lived at this service.
Staff felt supported in their role. Systems were in place to support people to maintain contact with their loved ones. The manager was described as approachable, open and transparent. The service was taking part in research studies for people who live with dementia to aid the development of the research in this area.
For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk
Questions to ask when you visit
- Safe was rated Requires improvement on 30 July 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 30 July 2022. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 30 July 2022. Ask how staff protect dignity and how residents are involved in decisions about their care.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Kerry Jackson
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 30 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Absolute Healthcare West Ltd
- Ownership type
- Organisation
- Companies House number
- 10824759 (opens Companies House)
Getting help from Dudley Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Dudley Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0300 555 0055, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Dudley Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does The Village Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists The Village Nursing Home as a care home with nursing.
- How many beds does The Village Nursing Home have?
- The Care Quality Commission's register lists 90 beds at The Village Nursing Home.
- When was The Village Nursing Home last inspected?
- The Care Quality Commission's latest rating for The Village Nursing Home was published on 30 July 2022.
- Who runs The Village Nursing Home?
- The Village Nursing Home is run by Absolute Healthcare West Ltd.
- What is The Village Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 30 July 2022.
Contact
- Phone
- 01384 884499
- Address
- 190 Commonside, Brierley Hill, DY5 4AA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Bromley Place (Good, 0.2 miles away) and Tiled House (Good, 0.4 miles away).
Nearest care homes:
- G Bromley Place Good, 0.2 miles away
- G Tiled House Good, 0.4 miles away
- G Abbeygate Care Centre Good, 0.5 miles away
- G Eve House Good, 0.5 miles away
- RI Rosewood Care Home Requires improvement, 0.5 miles away