Eve House

We found the following examples of good practice.

● Visitors to the home (professional and relatives) must comply with rules to be allowed entry. These include having their temperature taken and the donning of Personal Protective Equipment (PPE). If relatives wished to visit their family member this would be enabled by making an appointment in advance. ● Staff encouraged people to social distance by encouraging them to spend their time in different rooms. Single occupancy bedrooms, en-suite facilities and good ventilation reduced infection risk. ● Staff would follow defined processes to ensure people could be admitted to the home safely. These processes included the person having a negative COVID-19 test and a period of self isolation. ● COVID-19 test kits were plentiful. Staff were required to take a COVID-19 test three times a week and people were tested every 28 days. Where people or staff tested positive, they were required to self-isolate in line with current guidance. ● Staff had access to plenty of PPE. PPE was available throughout the home. ● Two hourly cleaning of high touch areas such as door handles, light switches and handrails was maintained. The home had equipment and cleaning products to maintain a clean and safe environment. ● Staff received training which included, specific COVID-19 awareness, COVID-19 testing and donning and doffing of PPE. ● The provider's Infection Prevention Control (IPC) policy and risk assessments were reviewed and updated when new government guidance had been issued.

The five questions we ask about services and what we found